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December 2023 by Freeman Smith
We loved the tour and the gracious tour guide. Thanks
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December 2023 by Teresa Roy
Best place to have a package sent.
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September 2023 by jamie brandt
Trying to get moved back out there am trying to come work with them I work for thr ups here in Rockford IL but want to move back to Arizona
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May 2023 by Prasad Falke
The review is for Jason who is the most hardworking and a responsible human being. He was able to assist me for something for which I was panicking out and his knowledge and the way he handled the situation made me appreciate for his service and dedication.He definitely went extra mile for me and assisted his customer out of his busy schedule and that too towards the end of the day. His positive and friendly attitude is an asset to UPS and I hope UPS will reward his work and service for who he is.@Jason - Thank you so much and god bless you.
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December 2022 by Bobbie Vega
I love this after hours drop off location. They are fast and have the friendliest service. The only downside is Parking. It can be difficult at times, but it moves quickly. I would highly recommend this drop off location.
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December 2022 by Vengadesh Ranganathan
UPS always works really hard to deliver packages to the wrong address.
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September 2022 by Adrie
Beverly who works front desk at this location is an amazing employee who works hard and handles her customers with care!!!!
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September 2022 by Chris Ike
Great Ramp agent personnel.
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August 2022 by Wayne A.
FedEx is the best. Best value for your coin. Best in delivery. Best in customer service. Best in being the best.
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April 2022 by Dwayne C.
I sent a package out for next day delivery on Friday to Hawaii. It was a small envelope package with original documents inside that could not be replicated and was extremely important and time sensitive. I was on the phone with a FedEx rep on Saturday, the day it was supposed to get there. They said it was on the truck in Oahu, Hawaii ready to get delivered. It didn't get delivered for a few days later. Come to find out after it gets delivered, it wasn't even in Hawaii Saturday. They sent my package to Memphis Tennessee, then to Puerto Rico, then to Hawaii according to the FedEx tracking. Which wasn't available to see at all until after this whole process. Which means the rep lied to me. I believe Hawaii is west of Phoenix and not east of Phoenix. That makes absolutely no sense why my package would travel that route. They claim that my package was delayed due to weather. It wouldn't have hit any type of weather if they sent it to Hawaii and not to the East Coast. I sent a couple emails to ask for a refund and they denied it each time. Every day that package wasn't received cost me a substantial amount of money. I highly recommend using any other shipper. FedEx is one of the most unreliable companies to use.
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February 2021 by Darby C.
Vickki Mcknight , thank you so much for your help! Vickki located at 4632 East Hamond Lane Phx. AZ 85034
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January 2021 by John Marcolini
Fantastic customer service A+
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December 2020 by Jack Lloyd
The customer counter at the UPS facility in Payson Arizona is very helpful, very friendly & very knowledgeable & always willing to go the extra mile for their customers
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December 2020 by Scott Porambo
Despite 800# giving me address and telling me they were open. They were closed at 2pm on a Tuesday. Nice service
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December 2020 by Rod Cross
A job, it's all good, with the bad.
