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December 2023 by Mariah Kelley
I had both of my kids in this daycare for a little over a year. During that time my kids were in the infant classroom, the toddler classroom and the preK classroom (the 1st 3 stages anyway, might have the names wrong) so they passed through all of the staff and teachers there. Every single teacher, worker, staff member there was AMAZING. My kids thrived in this daycare. They singlehandedly potty trained my 3 year old boy which helped me SO much. They always had fun arts and crafts sent home to me along with pictures and videos on the app of the activities they did. I had my youngest in at 4 months old and I was always checking the livestream feature in the app and I felt so much better being able to see her. I would say my youngest developed a lot faster being in this daycare with other kids her age and the activities miss Katie and the other teachers did with her. Also, I don't know how they did it but my kids napped at the same time every day even while in different classes. They setup routines my kids still follow to this day and having young kids nap at the same time seriously helps at home with chores.I got to know all the staff members and they helped me with so much with my kids and even just me personally. If there were ever any issues I always got incident reports that day or the next day (it was always just biting which is bound to happen in daycare but I think there were only 3 instances the entire time I was there and just with the babies) The teachers here genuinely care about families and I would highly recommend this daycare and this staff group to anyone looking for daycare services. I was sad to move away and to this day still miss this center.If you're hesitant to put your kids in daycare like I was, this center is amazing and you won't regret it.
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December 2023 by Mike Lee
I want to say a big THANK YOU to Nikki and her team. You came through in the clutch to help our son out with after-school care. You did great and we have nothing but great things to say about you and your team. We appreciate all the flexibility and kindness you showed us and our son.
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November 2023 by Mike L.
I want to say a big THANK YOU to Nikki and her team. You came through in the clutch to help our son out with after-school care. You did great and we have nothing but great things to say about you and your team. We appreciate all the flexibility and kindness you showed us and our son.
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November 2023 by Janae Turner
With everything going on in this world today I love knowing that my children are safe. You have to put in a code before entering the building. Every room has another exit in case there’s an emergency. You have access to your kid all throughout the day. The communication is great. The kids are so sweet I never have any issues with bullying. I’m so upset with some of the reviews because Ik how amazing this daycare is! My 4 month old is in the infant room, with amazing teachers taking care of multiple babies at once. They all get their one on one time, read books, strolls outside at their gated park to Birdwatch! And my 4 year old who’s been coming since he was 2…I’ve never seen someone so excited to get up for school. They incorporate fun into learning and he loves it. He’s ready for kindergarten next year thanks to them. Everyday he comes home with something new he learned. Overall I’m impressed! You can’t please everyone so please don’t take some of these other reviews to hard, there’s an army of moms and dads who will tell you how awesome this center is.
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September 2023 by Sydney Pileggi
UPDATE! TODAY 8/25/23 I WAS GIVIN MY FIRST AND ONLY WARNING IN THE MORNING. LATER TODAY AT 3:50PM AMBER CALLED AND SAID IT'S THEIR LAST DAY. SO THEY ABUSE KIDS, TAKE YOUR MONEY, AND KICK YOU OUT IF YOU SAY ANYTHING.Liked for a while, but my youngest kept getting punched for 3 days in a row. I told the mom who works there that I was tired of her son punching my daughter. And I got a "final warning" from the director (Amber) when I never received a first one, and was told I "Abused" the mom. I am simply a mom that was upset about watching her 3 year old get punched unprovoked. How else are parents supposed to react when nothing is done about the children who are inflicting pain on others? But apparently you are NOT allowed to talk to other parents if their child does something to yours. ? And also wanna move the child that is being hurt, instead of moving the problem child. Today felt like an attack on my right to speak up for my child. If my kids don't tell me what happens there. Tutor time won't tell me. I hope for better
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November 2022 by Michelle Marie Engler
They are honestly so nice! My friend has worked here part time in the past and honestly they're so patient with the children there! I adore this place!
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April 2022 by Kari H.
Just to clarify, we originally visited Tutor Time, paid the tuition fee, and were placed on the waitlist at the beginning of February for enrollment at the end of March so it was not a matter of not being able to enroll my child right away. It looks like I will have to call customer service as we STILL have not received our refund. I have now emailed with Erin for weeks and also contacted District Manager Greg who has yet to acknowledge my inquiry. The poor service continues.
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November 2021 by Daniel Codreanu
Strange place. I give 2 stars because my son likes this place for some reasons. Staff wise, just one single person in this place that has courtesy mannerism, that is it. Everyone seem very cold in this building.
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November 2021 by Lizzy Rao
I had my 11 mo son in this location for 2 weeks.I’ll start from the top. We stopped by the Friday before my son was going to start, just so HE could warm up to the place. There was no warm welcome, the people at the front were more confused as to why we would drop by ahead of time. No one regarded my son to say hi or anything. I brushed that off.First day, they weren’t logging his meals in the app like they were supposed to, so I was worried that he wasn’t drinking anything? Turns out it was just a technical glitch. I brushed it off.Every day at drop off and pickup my son was panic crying. I wasn’t sure if it was just his separation anxiety or what but it was SO unlike him. It was a new type of cry that he hadn’t done before. My son was in a daycare prior to this; so this wasn’t our first rodeo.My mom senses were telling me I should start looking into other places. Every day they were sending me photos of him just sitting on the play mat, alone, looking around. The next day, they called him by the wrong name when I dropped him off. I knew I wanted to pull him then.They also would answer "yes" or "no" when I would message a question - I know you're busy, but you're taking care of my child, would it hurt to put a little personality behind your interactions? Including at dropoff and pickup? Fake a smile?I wanted to wait to write this review - my son has been in the new daycare for a couple of weeks so I have a better idea as to what happened. During the interview for the new daycare, my son got a BIG welcome, where all staff was smiling and playing with him. Something I didn't have in two weeks with Tutor Time. He hasn’t cried for drop-off and pickup for the last 2 weeks he’s been at his new location. I get smiling photos every day. I truly think it’s because he is getting more 1:1 interaction, more hands-on. Tutor time did a great job keeping my son alive, but I want him surrounded by those who would raise him like their own.Do I think this place works for some? Of course. Would I recommend it to anyone who has kids who can’t speak yet? No. I’m just not confident in the level of care being given. I would only feel confident if my child told me himself that he liked it there.Just want to add, I tried to pull him sooner but they said they couldn’t allow him to be there one day only, it would have to be a full week. So I kept him there. (but on the flipside, thankful that they allowed me to pull him without more of a headsup)Also, after looking through the notes, I realised after the fact that they gave him breakfast for the first week and not at all for the second week. I should have caught that sooner, but I just thought it was odd. They wouldn’t give him breakfast that first week unless I specified. I would think after 5 days of specifying I wouldn’t need to remind them again.I hope I’m not coming across any which way. I try to be analytical with my assessments and just state facts. Also sorry this is so long! I just wanted to make sure to get every little detail in.I do believe this was happening during a change in Directors; but that shouldn't make or break anything. I didn't meet either the new or old director.
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November 2021 by Malinah M.
BULLYING AND LACK OF CAREMy child attended for about 2 years before he was supposed to go to kindergarten. It was okay the first year but once children started coming to school after the height of COVID, it went all down hill from there.We had problems of another child kicking my kid and leaving bruises all over his legs. We spoke to Nicole about it and she informed me they sent a note to the parents about hitting but they never came to me about my child being hurt. Nicole assured us it would not happen again and they are being monitored closely (far from the truth). A few weeks later my son came to me saying two student pushed him down while outside and were stepping on him. When I asked if he told the teacher he said he couldn’t because they were stepping on his face and he couldn’t get up.You can only imaging how devastating this was to hear. I immediately sent out a message to the school about this issue but never received a response for a whole week! Not only that but every time we tried to meet with the director, Christi, there “just happened” to not be there. Everyday for a week they avoided us during drop off and pick up and wouldn’t respond to our messages. (Specifically about the incident that happened, Christi would send out messages about other things just fine) We finally just spoke to the girl at reception about it (Destiny I believe) and she, like Nicole, provided nothing but excuses. We were even told by staff that Christi doesn’t deal with these issues well and she tends to brush them off and ignore them.Luckily I have a kid who feels comfortable with his parents to tell us what is happening-otherwise they would have never told us.There was one more incident before we pulled him out (while we were making arrangements) where he got sick and threw up. I received a voicemail from Christi letting me know what happened but the tone in her voice was so rude and made it seem like my child throwing up was such an inconvenience to her and I need to come get him. There was no sympathy and she didn’t bother to tell me how he was doing. All she cared about was that she made a mess. I was later told by my son that another child was throwing up and that’s where he got it from, we were never informed of that as well. When I asked why they think he threw up they “had no clue”.All that being said the curriculum they are supposedly teaching isn’t being executed as much as they make it seem. Now that we are doing at home schooling for the summer we have realized they didn’t go over all the kindergarten prep they said they were going over. If you want your child to be learning a lot and to be safe then don’t take them here.
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September 2021 by Lizzy R.
I had my 11 mo son in this location for 2 weeks.I'll start from the top. We stopped by the Friday before my son was going to start, just so HE could warm up to the place. There was no warm welcome, the people at the front were more confused as to why we would drop by ahead of time. No one regarded my son to say hi or anything. I brushed that off.First day, they weren't logging his meals in the app like they were supposed to, so I was worried that he wasn't drinking anything? Turns out it was just a technical glitch. I brushed it off.Every day at drop off and pickup my son was panic crying. I wasn't sure if it was just his separation anxiety or what but it was SO unlike him. It was a new type of cry that he hadn't done before. My son was in a daycare prior to this; so this wasn't our first rodeo.My mom senses were telling me I should start looking into other places. Every day they were sending me photos of him just sitting on the play mat, alone, looking around. The next day, they called him by the wrong name when I dropped him off. I knew I wanted to pull him then.They also would answer "yes" or "no" when I would message a question - I know you're busy, but you're taking care of my child, would it hurt to put a little personality behind your interactions? Including at dropoff and pickup? Fake a smile?I wanted to wait to write this review - my son has been in the new daycare for a couple of weeks so I have a better idea as to what happened. During the interview for the new daycare, my son got a BIG welcome, where all staff was smiling and playing with him. Something I didn't have in two weeks with Tutor Time. He hasn't cried for drop-off and pickup for the last 2 weeks he's been at his new location. I get smiling photos every day. I truly think it's because he is getting more 1:1 interaction, more hands-on. Tutor time did a great job keeping my son alive, but I want him surrounded by those who would raise him like their own.Do I think this place works for some? Of course. Would I recommend it to anyone who has kids who can't speak yet? No. I'm just not confident in the level of care being given. I would only feel confident if my child told me himself that he liked it there.Just want to add, I tried to pull him sooner but they said they couldn't allow him to be there one day only, it would have to be a full week. So I kept him there. (but on the flipside, thankful that they allowed me to pull him without more of a headsup)Also, after looking through the notes, I realised after the fact that they gave him breakfast for the first week and not at all for the second week. I should have caught that sooner, but I just thought it was odd. They wouldn't give him breakfast that first week unless I specified. I would think after 5 days of specifying I wouldn't need to remind them again.I hope I'm not coming across any which way. I try to be analytical with my assessments and just state facts. Also sorry this is so long! I just wanted to make sure to get every little detail in. I do believe this was happening during a change in Directors; but that shouldn't make or break anything. I didn't meet either the new or old director.
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November 2020 by Kelsey Bilodeau
All of the teachers and staff are so welcoming and great with my daughter. I'm able to stay connected and know how her day is going with the Brightwheel app. Close to home and their infant program is fantastic.
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November 2019 by Susana Sarmiento Hernandez
If I could give ZERO stars I definitely would!! This location should be closed Or hire ALL new staff. I worked here as a temp and in my ONE DAY there I was beyond outraged at the treatment of all the young children infant-toddler age to be exact. From them being constantly yelled at by the “teachers” to not being watched; one teacher told me “we should be walking around making sure no one is getting hurt but we just don’t”. Your children don’t have any type of schedule or curriculum. They have no love for their job or the children they look after, they yank off the sweaters and have no patience. I could not stress enough how infuriating it was to have to witness it all.. these women DO NOT DESERVE TO WORK WITH CHILDREN. They will take pictures and send it to you to make it appear as though your child is learning but they don’t do anything according to their guidelines. Highly recommend to STAY AWAY from this facility
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November 2018 by Zona Williams
Very very unprofessional & DIRTY!! They will not let you check on your child while they are napping!! State needs to do a welfare check!! Just saying
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November 2018 by Debdeep Banerjee
Extremely unprofessional, uncourteous . My son went here for last 5 months. I will not recommend this place anyone.
