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November 2023 by Shawna C.
Not sure what to think of an employee, whom calls two women- guys, not once but 4 times- funny part, this employee never assisted us, was assisting another customer and decided to continue to tell us guys to have a good day, not once but had to say the word over and over. HMMMMM, what women can't wear baseball hats at this Ace Hardware-either homophobic or just plain rude and trust me he made his point. We will no longer shop here, it is a shame, we are 4 blocks away.
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November 2023 by Jim Mayer
You can be confident that the employees are knowledgeable and willing to help you find what you need.
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October 2023 by Jessica Rosario
I went to get a window glass replaced on a Tuesday. I called Thursday to check the status he told me they forgot and was going to complete it in 2 hours. I called The next day and it still wasn’t done in fact he told me the person that does it was out on Covid. I went In to pick my frame up and the sup Evette wasn’t helpful at all. She said that someone had started it yesterday and didn’t finish as if that would help me. I waited about 10 min And then they gave me my frame. The frame is bent damaged threw back together based of another ace store rep. She had She didn’t even apologize she didn’t care. Not only didn’t they finish the job but after taking it to another ace I learned they had bent the Frame. I wish I could rate it a zero
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October 2023 by Ryan Showell - Anita Wetwun
Friendly staff, was asked if I needed help only a few steps through the door, quickly found what I needed and was out the door and on my way in no time
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October 2023 by Steph S Stephanie
Went there to use a gift card because the ace hardware on 7th st and Missouri could do it. They were very helpful.thats my new ace hardware!!
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September 2023 by LaDawn Reed
Everyone is very friendly, kind and helpful. From the time you walk in the door til you leave. Someone is waiting to help you out. Thanks Everyone ?
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August 2023 by Kelly A.
I can't say enough about the great customer service I've always received from Barry's Ace Hardware, from prior 16th and Bethany Home to 12th St and Northern location. He went above and beyond to fix a recent issue, and is why I'll always go to Barry's Ace Hardware. I really appreciate the helpful employees and the owner, Barry!
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August 2023 by Jessica L.
Before you shop here, please take a moment to review their policy on browsing.If you are browsing, it is not allowed.If you continue to browse, you will be asked to leave.If you continue to browse and do not leave immediately, they will call the police.Before you shop, ask if visiting Barry's ACE Hardware is worth your safety. When I called to find out more, Norman who answered the phone said, "From time to time they get people of questionable...". He didnt finish his sentence.I was transferred to a manager who never picked up the phone from hold. Management may invite you to call, but they will not pick up the phone.
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August 2023 by W F.
Jeff is the best and knows his stuff. Super helpful. Make sure to ask for him, he's usually in the back.
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August 2023 by Jeff Dooley
All the folks at Barry's are friendly as heck. Always willing to help you find what you're looking for. Well behaved dogs are welcome in the store so you can shop with man's best friend at your side. Large selection of almost everything, There's more in this store than 10 other stores put together.
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August 2023 by Ana Mejia
Dan was so helpful and kind. I had to go back a few times and each time all employees were helpful and friendly. Thank you!!!
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July 2023 by james hagerman
The lady didn't give me the change she should be fired I feel this and I feel in going have to report to the attorney general about Miss business practices
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July 2023 by Cleve O
This place is the best! Never going to home depot or Walmart again ?
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July 2023 by Dexter Z.
Love this hardware location. It's got that small town feel that is always great when your looking for help with something. I think this place is all about what "ace" hardware is all about. Great job to this store team I would come here over depot any day.
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June 2023 by Augie Diliberto
I had ordered something to be picked up there and it never made it. Then the two people that were at the counter one was trying to help and answer my questions while the other was talking over them and telling them they were wrong. Just to let you know that the person that was calm and rudely spoken to was the person that helped me the most with the info I was getting from them under the yelling of other employee. Thank you.
