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October 2023 by Andrew Bostwick
Very good
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February 2023 by Jared Robert
The store is great but whoever runs the tool department hired some kids who have no idea what they are renting. Called about a welder and it took 3 associates to answer a simple question about what comes in a kit. By the 3rd guy sounded like the supervisor and seemed bothered by my question. Too bad because the rest of the store is awesome, I guess tool rental needs some coaching...
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November 2022 by Cliff K.
I had a new bathroom installed hy home depot contractor REBATH. Jim from Rebath didbmy sales presentation. At first i was a little shocked ?@ the price but then when i saw what i was getting I loved it. Arron Philips was by Rebath tech and he did an outstanding job. The sceduling team for Rebath was outstanding. If i could give them 7 stars I Would. Grade A +. My new kitchen install A+++++ Never have I sern a cabinet installed a good as my was. The best cabinet maker and installer i have ever Encountered. Grade A++++. Home depot design team. Kevin Marin and Bailey fro store #9969 were my team. Kevin is is ecceptional Always staying on tip if everything. He communicated With me weekly to ensure everything was in track. My store #9969 Bailey ordered all my appliciances and helped me with everything for my kitchen. She was always Available to answer any questions and shekeep me updated on a any of my concerns Her department and store Manager both were best in retail class. This store is always well organized and clean and tge customer sevice was exceptional. Hone services Grad we A+++× . Kurt from home drpit home serviuces did an exceptional as dud Hector from cintractor Delta Mechanixal on my sink and facet install. Thanks to the Home depit team.
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November 2022 by Bob W.
Visited this store THREE times to purchase two cabinet boxes....and the one woman, supposedly the only person who can help, wasn't there. She was late to work today, when I called to see if she was there, I was told I need an appointment. The cabinets are right there, I had money in hand, just needed delivery arranged. She was a smart a** and had no care about making a simple, easy sale. Never has a Home Depot been this bad! I belive her name is Oreilia.
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August 2022 by L J.
By far, my worst shopping experience in 5 years living in Arizona. With the exception of two associates, the most basic question related to where something was located was met with the deer in the headlight look. Additionally, the general feeling I got was that I was disturbing them by evan asking a question in the first place. It was as if they had more important things to attend to. Ironically,, the most hospitable employee who assisted me was a young shopper who no longer worked for Home Depot. Management should look into employee morale and provide additional training. I spent good money with this location but it's the last dime they will ever get from me. I'd rather shop at Lowes or Ace from now on.
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July 2022 by Jill S.
Berenice is AWESOME!! No wonder her name has the word NICE in it! She has the best customer service skills and she is so knowledgeable about all of the appliances that Home Depot carries! WOW! We just purchased 5 BIG APPLIANCES thru her and had so many questions about all of them. She knew everything there was to know about all brands on the refrigerator, and washers, dryers! We loved her so much we even bought 3 refrigerators! Lol! We asked so many questions about different appliances and the sale that was going on. She is hands down the best sales person we have ever had. Soooo very impressed with her knowledge! She is AMAZING AND THE REASON WHY WE BOUGHT ALL 5 appliances! Thank you BERENICE!
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June 2022 by Efran C.
Randy in the paint department was a pleasure to work with! Made getting paint fun! Went in earlier to ask about drywall and he did everything he could to help us, even offered personal experience. Definitely recommend this Home Depot paint department!!
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March 2022 by Kevin J.
Waited on hold for 18 minutes, looking for a rental price... just kept getting switched from one recording to a ring to a recording...unbelievably crappy customer service.
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January 2022 by Charles J.
Home Depot are crooks. We purchased a water heater from Home Depot in 2017. This week it stopped working. It was supposed to have a 12 year parts warranty and a 3 year labor warranty from the manufacturer. At the suggestion of the Home Depot plumbing sales person, we also purchased the additional 5 year labor warranty, so all together we'd have a 12 year parts warranty and an 8 year labor warranty. That's what Home Depot sold us, what we paid for. But now that we are filing a warranty claim with Home Depot under the warranty they sold us, Home Depot refuses to honor the warranty they sold us. Even worse, the Home Depot store computer erases all transactions more then one year old, so even though we had our original receipt plus all the warranty paperwork, Home Depot had ZERO. So the manager on duty told us that there was nothing they could do about our warranty claim. Basically, as far as Home Depot was concerned, it was as if we never even purchased a Home Depot water heater warranty. The current Home Depot are total crooks.
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May 2021 by Maria M.
A Young man named Jerick helped me today, and I was truly impressed how helpful he was. Thank you so much for taking the time to help me with lights I couldn't find. He was really friendly, knowledgeable, and deserves recognition:)
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April 2021 by Samantha S.
At other locations when I've asked if an associate would help me cut some lumber I have had attitude in the past. Sam was super positive, very helpful and friendly. Thank you for the upbeat positivity! I'm always nervous asking for assistance.
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September 2020 by Michael Quinn
The rental section people really hooked me up and gave me excellent customer service today. Zeke, the older dude with the cool forearm tatoos and the young pretty girl with glasses are all so very helpful and they know the equipment too! I had no idea how to operate a tiller or compactor until today but now I am a tilling fool, I can give the Amish a run for their $.
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May 2020 by Yahdinah S.
Since the COVID-19 this store has been the worse! Walmart over exceeded Home Depot overall. Getting in and out of the store with depot was a nightmare I literally had to purchase items I would normal get a Home Depot from Walmart. I even decided to order some things online which was also a nightmare they canceled orders without my notice, orders that was not canceled had long shipping dates! Just really unhappy with home depot 'online/onsite ease of purchasing.
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May 2020 by Stephen H.
No masks! Not a one on any employee I saw from the pick up parking. Customers running at 10-15% mask usage so guess what HD? I won't be going in to your stores. I'll be checking out Lowe's pick up service. If you don't care about my health no more money for you from me.
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April 2020 by Shelby C.
Yes I purchased a floor laminate flooring from the Home Depot at 99th Ave. and Camelback less than a year ago under their recommendations I went with their installation company which is US installations to install my floor of the proper way less than a year later my floor is creeping up separating from the wall and falling apart I went to Home Depot and the US insulation companies to find out what to do about getting my flooring replaced because it was installed improperly and it's not holding up to their standards they are now denying any accountability. This Home Depot is irresponsible and a lack and concern for the customers I would not use this Home Depot or their crappy installation company US installations avoid them at all cost and spend your money elsewhere like Lowe's home improvement do not waste your money with Home Depot they are crooked and so is their installation company US installations check the reviews before you purchase or use their install company caution don't waste your money....