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October 2023 by Scott Cross
They saved me a lot of money on house and auto insurance. The staff was very friendly and helpful. I'L be a customer for a long time.
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October 2021 by James Moreau
Were do I start? I moved from California to Arizona and had to find a new agent. My previous agent in California was horrendous, always incorrect billing and changes made and their response times were terrible. I was recommended to Heather and boy oh boy I'm I over the moon I was. Heather Rice is the most amazing insurance agent I have had in my whole life. She is quick to respond, bends over backwards to help make sure you are comfortable with your insurance and any changes you make. If you ever have to pick an insurance agent Heather is beyond the perfect one. You will not regret picking Heather for all your insurance needs she is an A+ agent.
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July 2021 by Mike M.
Have worked with Heather, Penny and their other staff over the past 10 years and i give them my highest recommendations. Very knowledgeable and always a pleasure to conduct business with. Michael M
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July 2021 by Michael Dearborn
Moved from the Seattle area down to Phoenix. Heather Rice made the state to state transfer of my policy hassle free. She was very professional and went above and beyond providing excellent customer service!
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September 2019 by Dakota Edwards
Susan's office has been so great to me over the years. Everyone is always really polite and I always get my questions answered quickly. You guys are great!
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September 2019 by Peyton Rice
Great business here. Heather is very smart and great at what she does and is always super helpful. I'd highly recommend this office
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September 2019 by edna monzon
I have been insured at this office for over 10 years. Susan's office has always responded to my questions patiently.
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September 2019 by Penny Stuart
Susan Cox has been an Agent for 36 years with State Farm. She has all the experience and training to handle almost any insurance crisis. Her staff is extremely helpful and very knowledgeable as well. If you are new to the area or looking at State Farm as an option for your insurance business, look no further.
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September 2019 by Al Seehoffer
I had a simple question and request, but didn't want to drive to the office for help or sit on phone hold. I tried email for the first time and was pleasantly surprised when shortly after I sent it I received a reply from Heather Rice. I've used Susan Cox State Farm for over 20 years and have never experienced such a pleasant and timely solution. Very pleased and recommend Heather Rice at Susan Cox State Farm Agency if you want the job done right.
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September 2019 by sandra cruse
I love this office! Anytime I call or stop in for ANYTHING, I get incredible customer service. I'd specifically like to thank Aya, who is always upbeat and knowledgable!
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September 2019 by Sarasa DeLeon
That staff is amazing and care on a personal level. When I leave voicemails after hours I always get a call back early next day. I appreciate that they are always willing to help and answer any questions. Highly recommend.
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September 2019 by Faviola Cardenas
I would recommend Susan's office if you're looking for a great State Farm Agent. The receptionist is especially nice and helpful when addressing questions.
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September 2018 by Tiffany Haro
I have used Susan's office for years and have always been pleased
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September 2017 by Carolyn Roberts
Susan Cox has been my State Farm agent for many, many years. While I have not had reason for many claims, the ones I've had have been resolved promptly and politely. I would happily recommend her and her office to anyone! Thank you for being a great agent for so long, Susan and crew!
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September 2017 by Christopher G. Morgan
Have been working with Susan Cox and team for over 6 months since I have moved to Phoenix from IL. Everytime I come into the office everyone there is so nice and friendly. What I love the most is the office treats me like family! They really are a good neighbor and they are always there when I have needed to call about my coverage.
