Sportsman's Warehouse in Phoenix is a large outdoor retailer offering a wide selection of gear for hunting, fishing, camping, and other activities, with on-site shop services. Customer opinions on the store are mixed. Positive reviews note a great selection of camping and fishing gear, good selection and okay prices, low firearm prices, and a clean, well-organized store with nice employees. The store is also described as conveniently located. However, several significant criticisms are raised. Multiple reviews report issues with the firearm department, including employees using pressure and scare tactics to upsell more expensive firearms, a constant feeding frenzy at the gun counter, and a serious concern over untested, uninspected, and potentially unsafe used firearms being sold with a no-refund policy. Other complaints include the store sometimes being out of stock on standard ammunition, certain departments like fishing being unstaffed or understaffed, a reduction in the selection of some gear like climbing supplies, and a store atmosphere that can feel a little dingy or lacking. Some customers recommend shopping elsewhere due to these experiences.
I ordered a firearm online. The gentleman did not let me inspect to make sure there was no damage. Despite the fact that he slammed open the case He was not rude. He just acted like I didn't exist For quite some time, do yourself a favor and purchased from a better location
January 2026
Quality merchandise with experienced sales people. Stocking has been low the last few visits though on ammo and related supplies.
January 2026
Awesome worked with Josh at the gun counter he was awesome helped me with my purchase and was extremely knowledgeable on the firearm that I was interested in. This is the second firearm I have purchased here and both times Josh helped me. I will continue buying any future firearms from this location
