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November 2023 by Sophia Rebata
John, Mike, and Dylan are the best salesman I have ever had. They are so knowledgeable and answered all my questions thoroughly. They deserve a raise because they are doing amazing at their jobs. They helped me with everything and made sure I knew about everything before I made a decision. Best salesman ever!!!!!!
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November 2023 by Ralph Racine
The manager at this location is very reasonable and helpful. Even though you might face some challenges with the delivery and installation services team used by this company, the manager will help you address any issues you encounter. We had a few issues with the delivery of our wall oven/microwave combo but this manager stepped up to ensure we were taken care of. We love our oven and we are glad to have gotten it for a great price.Thank you,Ralph
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September 2023 by Jorie Jones
Mike was a great sales guy! He helped us find two in stock recliners for same day take home. Not pushy but took time to educate on payment plans and protection plan options.
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September 2023 by Adam Shackelford
We had a great experience. Everyone was nice and polite. Our salesman was Mike and he made sure we got what we needed. They loaded our car and helped us to figure everything out.
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September 2023 by J Neuheisel
The American freight team did a great job today. I knew what I wanted, but the sales guy came out, and that was Mike, and help me right away. The transaction is completed quickly in the warehouse guy and I’m forgetting his name, did a good job, prepping the gas stove that I bought, for shipment. I was in and out in a pretty quick amount of time which is important to me. Thanks guys I really appreciate you today.
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September 2023 by Sheila Gressner
When shopping with you guys, it's always a great experience. There's good choices and it's a great value. And everyone is always supernice and helpful, never pushy. The process is very simple and the payments are very manageable. Thank yoy again!
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September 2023 by J Taveras
Terry was helpful, informative, and kind, even though we arrived right before closing. American Freight is well organized, clean and the employees are thorough. We’re super glad we found them! Definitely looking forward to using our new fridge.
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September 2023 by Keith Jones
Terry was a great sales person. He did a great job answering questions and make us feel comfortable with our selection. He explained the whole sales process, warranties, and delivery. I will look for him again next time!
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August 2023 by Katrina Pennock
Dylan is incredible! I came in and shopped on Tuesday evening (I needed a ton of appliances for my new home), and he walked the floor with me for an hour and pointed out his recommendations. I came back today to pick everything up and it was a super quick process. Very seamless process and he was super personable and fun to talk to!
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August 2023 by mkathid
Dylan was very friendly and informative. I especially appreciated that he wasn’t pushy but was available for all of my questions. He also made arrangements for delivery from another location and helped me save even more cash ?I would definitely recommend this location if you can live with a scratch or two-the savings are worth it!
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August 2023 by John W.
Dear god please don't waste your time or hard earned money here. Go anywhere else. I don't even know where to begin... the incompetent staff (especially the two dudes with shoulder length hair), their busted as* appliances they try to pawn off as "working", or their sour attitudes when returning something. I don't need to go into details about our purchase and how it royally F'd my time and my money but I would strongly encourage you to not shop here ever. Do yourself and then a favor by not supporting this garbage so a reputable and reliable company can put up shop here. Here's one more. Go in here and speak to one of these idiots then go to Spencer's and speak to someone. Post your different experiences here. I'll promise you it's night and day.
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July 2023 by VERIK LANDRU
Very helpful and knowledgeable staff, wide range of products, and great prices! We were able to afford a refrigerator and upright freezer for what a retail fridge would cost. Will definitely come back.
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June 2023 by BHC
The overall shopping experience was wonderful. John immediately offered his assistance and was not pushy at all. I went to a few different stores and called to check with his store, and again John was very quick to help. I ultimately decided to purchase with American Freight. The price and service could not be beat. This is my first experience with this store. It was a great one! They were able to deliver within 1 day. Home Depot was not able to to even speak with me, waited for 10 minutes. Also, they could not guarantee delivery within the week. Spencers did not follow up with me about inventory. That was unfortunate. I plan to come back and review product once it is delivered. Great job, John!!Update: My Samsung RS23500A refrigerator was delivered by 2 very polite and strong delivery men. They communicated via text that they were on their way. Both worked hard to prevent damage to my walls or doors while moving my old fridge out and new fridge inside. Unfortunately, I did have some damage to my doorframe which sometimes happens. I called and spoke with Terry, and he assured me they will call me back to figure out a solution. The fridge is in great condition. It cooled very quickly, within a few hours. It seems quiet and seals properly. Highly recommend this store for excellent customer service and quality products at amazing prices. Please continue to provide exceptional customer service. I will return and will recommend you to friends and family. Well done!
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June 2023 by Laura Garwasiuk
Great deals on appliances! Was searching everywhere for a very specific dryer and was thrilled to find it here at a great price. They offer protection plans as well! Terry was a great help even when working alone on a Sunday!
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June 2023 by Tammy Choinski
I Had an awesome experience! Jon was super helpful and knowledgeable about the products we were interested in purchasing. Great customer service skills. I would definitely recommend to friends and family!
