-
July 2024 by Jay Black
If you are Black, I would avoid this store. Select associates and management give racist vibes. Went to the store and literally got followed through. And god forbid you take a picture of an item in the store. They literally threaten to call the police over a picture of some cold medicine. Corporate investors department gives same vibes.
-
June 2024 by Flash Santoro
I went to the deli there to purchase my favorite ham. There were three or four flies around the meat slicer landing on the surface, taking off, landing again. I brought it to the attention of the deli employees and they claimed they couldn’t do anything when I asked them to clean it. There were random pieces of meat scattered and just sitting around below it. It was visibly unclean. I then went to the customer service counter. The store manager said it was basically the deli’s jurisdiction and in their hands. The employees are usually super nice and friendly and today was no exception, other than the fact that they attributed not being able to clean things due to “corporate policies.” Not sure where the breakdown is here, but I strongly caution people to refrain from buying deli meat there for a while. I’m easily willing to change my review once I know the health department has gone through there. Ignorance is bliss, I know, because usually you can’t see it, but this was bad!
-
May 2024 by Wayne Robertson
Always friendly, typically not too crowded. Decent selection (it is not a large store). Starbucks inside.
-
May 2024 by Jason Bauer
Nothing but headaches, which is ironic because migraine meds are what I require.
Month after month, not in stock, or problem this or problem that. Absolute nightmare!
Unfortunately my insurance only works with Safeway. They're completely understaffed, rarely answer the phone, either put you on hold for extended period of time or hang up while on hold. Staff seems unwilling to work complicated issues - which if I'm being honest- IMO they cause many of the issues. Can't seem to keep meds in stock for monthly customers. I mean how hard is it to forecast what you'll need for you existing monthly customers??? As a former district manager for a very popular national restaurant chain, I can tell you this staff is over worked, incompetent, even rude at times and I would've replaced the entire staff by now. That staff is ruining an otherwise great concept of "convenience" by combining grocery store trips with pharmacy needs. GO TO THE PROS - Walgreens, CVS, etc.
Hard Pass!
Would've given ZERO STARS but I guess they get at least one star so I can try to be helpful to others and expose this train wreck for what it really is.... A JOKE!
If you have an option to go elsewhere, my suggestion is go across the street to Walgreens. Before my insurance switched to Safeway Pharmacy, it was Walgreens. Never had an issue in years when my insurance was at Walgreens!
0 of 10. 0 of 5. Would NOT recommend!
*** STAY AWAY ***
This is one of maybe a handful of negative reviews I have EVER given. I normally wouldn't even waste my time. I'd just take my business elsewhere. But my insurance is contractually stuck with them, therefore I'm stuck with horrible service. So if this helps someone not have to live a monthly reoccurring nightmare, then I guess I've done a good thing by leaving this review. It really is unfortunate!
My guess is corporate won't even address me, this review or the Pharmacy's daily operations.
*** STAY AWAY ***
Jason B.
PHX, AZ
REVIEW OF:
Desert Foothills location
1334 E. Chandler Blvd
Phoenix, AZ 85048
[ V1.2]
On May 1st I called the corporate phone number and explained in detail how horrible the customer service is at this Pharmacy location.
I had to ask if the complaint had a case number. The representative gave me:
10579xxx.
As of May 3rd No one has called me to try to fix this systematic customer service disaster.
Smh
-
May 2024 by Gina Russo
Roxy in the bakery is the best.
-
April 2024 by Graeme B
It’s always been my local Safeway
-
April 2024 by Sherry Jones
love this go to neighborhood store, except I have bad luck of always bringing home expired or spoiled items.
-
March 2024 by Jamie J.
How do you not have 1 rotisserie chicken available at 5pm on a Monday....A 30 minute wait??? Come on people...get it together
-
March 2024 by Erin Schmidt
This is a great market! I shop here daily and the employees are so kind. The woman who work in the bakery do a great job and work so hard. Roxy is a doll and very helpful.
-
February 2024 by Tommy Caruso
Clean store and helpful employees.. Nice fresh goods.. Its Safeway as a store but clean and good people.. Reliable store to go to.. I love this place
-
February 2024 by Luana Tapernoux
Ok. Just for U didn't come off so customer service adjusted with refund.
-
February 2024 by John Logan
Safeway is usually my go to grocery store when I am at home in Oregon. This is a nice store but doesn't have the range of products I'm used to. Fry's will be my choice while I'm here in Arizona.
-
February 2024 by Laura E.
Beth and Sandy were so helpful with my milk today. Thank you both! I love shopping at Safeway.
-
January 2024 by Steve White
Everything was great except No Eggs at in this store!!
-
January 2024 by Ash
British guy gave me wrong change.bhis excuse was not knowing what money was. Held a like for like a has a name tag trainee tag one. Made lots of crass and inappropriate comments in the worlk place.
