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February 2024 by Nikole G.
I appreciate this location always being clean and staffed with informative, friendly people. Today I stopped by specifically for the ribs on sale. I grabbed a cart and went to the meat department. I saw the collection of ribs and picked two out of the designated sale section. Once I rang them up, instead of the $7 I was planning on spending, the about was almost $50! Thank goodness the manager was immediately called- she, despite being totally pregnant, insisted on walking back and checking out the meat section! She ended up ringing my ribs up for the sale price due to a number of them being incorrectly placed in the same section. LOVE this Safeway!!! Now, if only they would carry Svenhardts danishes again!
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February 2024 by Misty Fierge
Nick B. The cashier is just terribly rude to people checking i out , won’t answer a question , won’t say ‘ hello ‘ won’t make eye contact and is plain rude. This guy belongs in the back of stocking shelves. Come on people.
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February 2024 by Misty F.
NICK B. Should NOT be allowed to work with the public , I've watched him and he is rude to all the people checking out and he is not someone who knows how to say hello or greet the customers kindly in any way. He belongs in the back of the store !!!!! Terrible , just terrible service at this location !!! I am going to Walmart where at least they greet u and answer u !!!!
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February 2024 by Mark Innocenti
I have been shopping here for years. Recently they got rid of the hand baskets claiming people are stealing them. I find this hard to believe. PLEASE bring back the baskets!
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January 2024 by Ange Pena
Excellent store
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January 2024 by Dani G.
Everything was fine except that it was like a freezer, way too cold. It was so cold I just wanted to get out as fast as possible. Otherwise, it's clean and easy to navigate.
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January 2024 by Stacey O'Rourke
Always clean and safe.
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January 2024 by Brian Wolf
Always a clean, neat store and a huge selection.
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January 2024 by Cynthia Canez
Great Customer Service
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December 2023 by Pamela J.
I have been coming to the Safeway for at least 30 years and have never had a bad experience until yesterday. I went to the meat section to buy a roast, and noticed all of them, except for one had seasoning on it, which is what I wanted however, it was too small of a roast so I asked the butcher who came out to stock the meat if he had any other roast that were larger with seasoning, and he actually glared at me and said he didn't know and rolled his eyes, so than I asked him what kind of seasoning was on the meat, maybe I could go look for the seasoning and make some myself -and he said he didn't know in a way that was very condescending so then I knew he did not want to help me so I went to the butcher area and asked another butcher for any extra seasoning and he gave some to me right away and told me what it was. I usually don't do bad reviews, but the first butcher was so unprofessional and I believe his name is Danny. One last suggestion -I'm not sure what it is but for the past few months when you enter Safeway it smells very very fishy. That's not a good thing.
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December 2023 by Victor Mann
My favorite Safeway location for many reasons they have a great butcher and meat department, but the real reason I go is for their deli and imported cheese department. They gave an enormous selection of gourmet cheeses and deli meats with a great selection of meats and cheeses like Kretschmar, Primo, and Safeway select. The deli staff is friendly and eager to help. They also have a wonderful bakery and bread selection.
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December 2023 by Victor M.
My favorite Safeway location for many reasons they have a great butcher and meat department, but the real reason I go is for their deli and imported cheese department. They gave an enormous selection of gourmet cheeses and deli meats with a great selection of meats and cheeses like Kretschmar, Primo, and Safeway select. The deli staff is friendly and eager to help. They also have a wonderful bakery and bread selection.
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December 2023 by CherTheVison
Staff was nice and friendly. Store was clean & neat.
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November 2023 by Beth Carlyle
The produce for the last year has been awful. Oranges will be dried out and inedible but they will just mark them as on sale. I bought 4 watermelons over the summer and just gave up trying to get one that wasn't mealy. About a hundred red peppers were out one day and each one was wilted with brown spots. I would rather the item simply be missing on the shelves than trying to rip me off selling me sub par fruits and vegetables.
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August 2023 by Sterling Silver
Left a 1 star review 11 months ago and nothing has changed at this store. Been going to the Biltmore location for 20 years always been good, but the store manager can’t manage his employees. At the self checkout there’s the same man whose has zero customer service and communication skills and his just terrible at his job. The store manager said he k owns it, but won’t make changes to improve the customer experience self checkout. It’s disgusting that a store manager can’t manage one of the most distinguished stores in the Safeway brands. Today at 6:45am the isles were packed with pallets of food and when I went to get my creamer it was not in the case and when I asked a stocker for help he said they where all out of it which I know was a lie. I asked for the manager and told he wasn’t going to be in until 7:30am. The store needs a Manager that will actively manage and make the necessary changes to improve overall customer experience. A 35 year Safeway customer.