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December 2023 by Shirley S.
I've been to this store several times mainly because it's close. Every single time I have needed help in the meat department, they are soooo rude. Just a few days ago, I talked to 4 different people because they were not at all stocked with meat for customers so I continued shopping and came back and they honestly act like you are bothering them and not at all helpful. I left with a raincheck for some meat that was on sale because it was bare at like 11:00 in the morning. I asked where a shrimp ring was and the guy said gruffly, it over there in the case, you can't miss it. Well guess what, you can if you've never purchased one here before. Definitely need some classes in customer service. And if they don't like their job, maybe they ought to hit the road...
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December 2023 by Joshua Frank
I went there to use the bathroom today and a black guy employee good me I couldn't use the bathroom. I asked him why he just told me to leave. This is the same guy who was in the bathroom a couple months back for like a half an hour and seemed to be upset with me last time when I asked him how long he'd be. To which I waited sky 15 minutes asked him again he said a minute then about 8 minutes later I asked another employee to check on the person in the bathroom cause he was ignoring me then when the employee knocked the guy came out of the bathroom finally. IDK? If this was his way of being a jerk.
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December 2023 by Raid Falcon
I was shopping there for a few things today and as soon I was finish, I went to the customer service to buy another item. There was a male person who I ask "Are you in line?" he said yes. I stand behind him, next thing he left the line. So I stand behind a lady and another person right in front of her, that makes two people in front of me. Apparently, not even a minute the male person came back and he cut in front of me. Also another lady cut in front of me as well while standing behind. I can't believe they did that to me, I wanted to say something but I don't want to cause a scene because the people who I was in line were one race ethnicity. I was afraid those four who would start attacking me because of their ethnicity also cutting in line. I hope they will have one or two security guards to stand at the customer service to watch people, because I don't like people cut in front of me while I was in line purchasing items.
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December 2023 by Cygnus 227
This Safeway is filled with rude employees & extremely overpriced food...Most of the products here contain toxic preservatives & many are from China. The women's bathroom looked like a crime scene.
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December 2023 by C R.
How can you call yourself a friendly neighborhood store when you hire people like Angela who on several occasions has been rude, simply because I ask a question about where I can find an item when either shopping for myself or working for insta-cart. & when I asked to speak to the manager they said he was on break & when I called the store they said that there was nothing they can do or say about the situation. Because obviously it should be okay for Angela to walk around with a nasty mug on all time looking at everyone with disgust. That’s who I want to give my money to, people who hire people who hate their job. & maybe her name is not even Angela. She was packing & delivering online orders to Cars on Nov, 28th 2023 around 5pm. Thin Dark Hispanic Young Girl. Learn some customer service or get a different job where you don’t see people & are not bothered by their existence.
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November 2023 by Daniel Kamakura
Affordable prices, great selection, and convenient location right along multiple bus lines. The staff are friendly, albeit very busy, and the facilities are clean, well-organized, and presentable. All in all, a great place to grab a quick bite or load up for the week. I'd also definitely recommend downloading the app to take advantage of any coupons, rewards, and savings on in-store deals. I was able to save 32% off my last receipt that way!
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November 2023 by leticia Comparan
1st time at this location. Everyone is always so kind, stores are always clean.Cashier sharee was extremely impatient, and rude to several customers. I changed registers because did not want to be helped by her.
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October 2023 by £ The Count Of Monte Crypto ¥.
Today on, October 25, 2023 My suspicions were indeed confirmed. It would appear that the internal culture within the Safeway Corporation is in fact the norm, not an anomaly. After the experiences I had in San Francisco such as the Safeway staff members & hired security at the 3350 Mission Street Safeway, I was taking no chances. An accused shoplifter was murdered on Market Street in San Francisco on April 27, 2023, a terrible event I had the misfortune of witnessing the aftermath of. With those traumatic memories in the forefront of my mind upon entering this location, I went directly to the security guard at the self-checkout lanes & asked where he would like me to place my bags. I did have to ask several times (perhaps he couldn't hear me?) then I was told to "put them by the woods." I placed my bags in a location I felt was out of the way and proceeded to shop. To this location's credit, it was neat, orderly, well-stocked, & clean. The shopping experience was, for the most part, better than expected. The same MO of "shoppers" serpentining in front of you & blocking aisles was, for the most part, just part of a Safeway visit. Every single Safeway on earth does it. I didn't hear the Code 2-0-0 "Black person shopping" until I went to grab some lunch meat, which, as fate would have it, was located next to the liquor. Check-out was quick, & the staffers were cordial. The kicker came when I went to leave. My bags were moved to a separate location. Grabbing my stuff, I noticed that there were now two security guards standing at the exit, awaiting my departure. That provided me with a moment of clarity. When I was grabbing my bags, there was a person loitering next to them. Perhaps an extra set of eyes? On the surface, it would appear that security was awaiting word of my anticipated theft and was on guard. Where my belongings rummaged through? I'll honestly never know... This experience wasn't as bad as the 3350 Mission Street Safeway, where my belongings were thoroughly searched upon exit on suspicion alone. To Phoenix's credit, they had a bit more tact than their San Francisco Safeway bredren. However, the sight of an African American male shopping healthily without any swine or junk food in their cart or attempting to steal must have gone "against the book". Know that by coming here, you'll be profiled. Know that by coming here, you'll immediately put the staff on high alert. If you're looking to visit this location during your MLB or NBA fan experience, I strongly suggest exercising caution. Overall, this place is not the best place nor admittedly the worst place to go if you're of African descent. However, there are other locations that value not only your business but will also treat you in a respectful manner. As you can see from my other reviews, I have not had the most pleasant experiences lately. However! At great personal risk to myself, I write these reviews based on my experience so that others will benefit from the experiences that I have. I encourage others to SPEAK UP! Your voice can assist others to avoid potentially detrimental situations & as always do your own research!
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October 2023 by Paw Patrol P.
I was shopping at Safeway to buy some Doritos and lettuce at the check out lane there was this white man assuming the manager I think his name was mark YELLING at the employee I asked him why is he so rude and he looked at me and said" mind your fucking business chink" I was so flabbergasted and honestly offended. I'm never shopping here again ! then I look over to the lane behind me the other cashier was sneezing and coughing all over the groceries I felt so disgusted. The only good about this Safeway is the exit. Don't shop here.
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October 2023 by Aaliyah F.
i worked at this Safeway recently starting in 2022 and being employed until this month.. there is so so so much stuff wrong about this store. I don't even know where to start whether it's with their messed up management, pervert managers, or just the rudeness of co workers. This place is highly UNPROFESSIONAL. Not even the managers know what they are doing. It irks me that managers do less than what the employees do. Seriously. And I'm not saying the manager should be doing everything but they can atleast show up when they are called instead of hearing the intercom and ignoring it. Speaking of managers they treat their employees with disrespect and attitude and then expect us employees to treat them with kindness. There has been many times manager Mark has verbally assaulted Courtesy clerks and cashiers. With no respect does he speak to his employees. He makes all the girls uncomfortable. One time I had came into work after school as I was still a minor at this time and he came up to me and asked me "are you gonna go on a hot date after work" like why would you say that to your employees? Especially if she is a minor? After that interaction a customer heard what Mark had told me and the customer told me "run". He has also said this to one of our other co workers. This is a very uncomfortable situation you can put onto your employees especially when Mark is old enough to be our grandpas if not great grandpa. As well as another incident I remember where I do have a witness for this. I had just dyed my hair a new color and when I came into work that day Mark, the old manager, had told me "wow - your hair looks very nice and i dont just say that to anyone" which may be a drag but it made me very uncomfortable and weirded out. The employees are very rude to their customers such as one co worker I had while working there Rene. She is demanding and has zero respect for anyone. And managers DEFINITELY know what she does and does absolutely nothing about it. I don't know what she has over the managers that she doesn't get introuble but it's very annoying that she get all this special treatment and is never told no. When we work 8 hours shift we are allowed only 2 10 minute breaks and sometimes yes the employees will take 15 and get absolutely scolded for it. But when Rene does it for 15/20/25 minutes however long she takes it never is a problem and when I bring it up to Mark he looks at me like if I'm stupid. Another incident involving mark was when I went on my break I came back 10 minutes later and one of my co workers had came up to me and looked absolutely disgusted you can see it in his face and what he told me after had me looking the same. He had told me when I had went on break Rene was complaining to mark about me from a fight we had the day before and mark replies to her "oh the cute red head at self checkout" and let me remind you I was still A MINOR! Mark you digust me, Raphael you disgust me. There are so many facts about you too. You telling a minor that you would take them home after work. Having your employees in ur car. Chris you run a corrupt store.You guys rehire people that steal from ur store and still allow them back where the safe is. As well as letting people get rehired after doing sexual content. Josh was the only manager that actually cared for his employees. one time where a lady had fell on a spilled liquid and I told mark about it and he just ignored me and the only manager that seemed to do something was only josh all the managers I told didn't seem to care about the customer being hurt or badly injured the store is definitely not what it seems and for the manager mark to be threatening to fire people to there face and then lying about it is super unprofessional. Besides Josh being one of the best managers at Safeway there are other managers that either need to retrained or fired completely. So if you ever think about working at the 7th st and McDowell Safeway APPLY SOMEWHERE ELSE because it is definitely not worth your
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October 2023 by BHA “Bha” BrHeAn
So, i was here more for work purpose but it's not directly associated with the store, I appreciate that they don't freak out or give me any hassle for scanning every single one of their tooth brushes to see if there's anything new on the market. Often, it is considered "strange" and I'm not always treated kindly, but I've never experienced that problem here. I do put everything I touch back where I found it if not in a better position so that might help but I also love the fact that Baskin-Robbins ice cream was on sale as well as the Chobani yogurts.
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October 2023 by Ahabit4U HABrown
Great store to shop at. If you use the coupons and membership discounts, you can get great products at an excellent price. I just got Tillamook shredded cheese ( my favorite) for $1.97 each!!!
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October 2023 by Kimberly Beltran
The guy name Miguel the one that works at Starbucks, don’t recommend he is terrible he pulls out his phone while doing customers drinks! He tossed my drink and the straw, look like he didn’t know what he was doing. I am very very extremely disappointed! What happen to the boy name Alex? He has good customer service and treats his customers with respect. The other two people also great customer service they outgoing and hard working people.
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October 2023 by Christian S.
Starbucks barista Miguel, horrible horrible customer service. Everytime I go in the store hoping to see a new face or to see Alex or Natalie I get disappointed once I see Miguel, always rude to customers, never makes the drinks right, and I peeped while shopping around he is always on his phone! Who gave this man a job?
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September 2023 by H B (HAB)
So, i was here more for work purpose but it's not directly associated with the store, I appreciate that they don't freak out or give me any hassle for scanning every single one of their tooth brushes to see if there's anything new on the market. Often, it is considered "strange" and I'm not always treated kindly, but I've never experienced that problem here. I do put everything I touch back where I found it if not in a better position so that might help but I also love the fact that Baskin-Robbins ice cream was on sale as well as the Chobani yogurts.