Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the good prices on clothes and helpful staff, though opinions on merchandise quality and store cleanliness vary. One shopper found a perfect swimsuit for a trip at an affordable price, and many enjoy discovering great deals and finds, especially at this location compared to others nearby. However, some reviews mention disorganized merchandise and unclean store conditions, with a lack of staff and rude shoppers affecting the shopping experience. Customer service experiences also vary; one person was disappointed after searching for face masks with unhelpful staff and system issues. Overall, Ross Dress for Less is seen as a place with good deals and brand options, but store cleanliness and customer service quality can sometimes be inconsistent.