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March 2024 by Robert D.
I received the most friendly and helpful assistance from two Fit Experts at the Scottsdale Road Runner store. Their names are Alex and Ashby. They saved me money with their assistance and made my shopping experience a pleasant one. Kudos to Roadrunner for hiring two such professionals.
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March 2024 by Dana C.
The service was excellent! Ryan helped with new inserts and running shoes. She is knowledgeable, friendly and offered options. Getting inserts and fittted for shoes is a game changer. I told my doctor I had some discomfort in my feet, he said no go to runners world to get fitted if that doesn't work we'll talk about a podiatrist. I was fitted two years ago. I go back every year at least once.
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March 2024 by Sheryl S.
I waited over an hour to be evaluated to buy shoes. Definitely need more help this store. I left after an hour w/o an opportunity to buy.
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February 2024 by Claire O.
lexi was so helpful, her attitude was upbeat and pleasant to work with. the custom insoles i purchased are making the biggest difference in my every day sneaker! 10/10 stars for this place and the staff. thank you so very much.
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February 2024 by Liz R.
Angel helped us fit and find appropriate everyday shoes. Efficient service. The price is worth it for a perfect fitting shoes with the inserts. We were able to try on one of each brand for our specific fit and needs - Brooks, Hoka, and New Balance.
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February 2024 by Betsey V.
I had a fitting with Ryan, and she is fabulous. Well informed and genuinely interested in my getting the best fitting insert and shoes. Sign up for their program and you will get lots of savings and good values. Excellent experience all around.
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February 2024 by Meg L.
Jenna was most helpful throughout our fitting and shoe selection. She was knowledgeable and patient. We will definitely be back!
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February 2024 by J L.
My wife and I came in for a fitting and were immediately greeted by Nikki, who was very pleasant and helpful. Nikki introduced us to Jenna, who was like a seasoned veteran. Jenna took us both through the fittings and suggested a few styles of footwear. My wife purchased a pair of running shoes and I purchased a pair of hiking runners and another pair of running/walking shoes. Jenna was very knowledgeable and comfortable in her position throughout our whole experience. I highly recommend this location for a very smooth and enjoyable experience. Jenna thank you again for making this purchase enjoyable
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February 2024 by Brittany H.
I went to Roadrunner on Saturday to get new shoes and had a great experience! Ryan was extremely helpful and I felt very knowledgeable about what I was buying by the time I was checking out. I ran 12 miles Sunday in my new shoes and felt so much better with them. There were a few customers in front of us so we had a small wait but after going through the experience It made complete sense. I would definitely buy shoes here again and highly recommend Ryan if you're looking for something specific shoe wise.
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February 2024 by Ashley D.
Ryan was fantastic! She helped out my husband and I get fitted for desperately needed new tennis shoes. We went on a walk this morning and multiple times brought up how awesome and comfortable our new shoes are!! We will definitely be back!
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February 2024 by Robert O.
Came in for a badly needed new pair of shoes. Everyone was very nice. Ryan helped us out, she made sure I got the right shoes and no sales pressure and just wanting to make sure I got the best shoes I for me. Will be back when I wear these out.
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January 2024 by Carol G.
First time visit to store. Looking for some comfortable shoes for walking and work. Ryan assisted me and the experience was amazing. She was attentive and very professional. She helped me select shoes that I believe are going to work very well for me.
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January 2024 by Sydney R.
Nathan helped both my mom and I out. Their Costumer service was absolutely outstanding. They brought out recommendations for what they thought would work for me and I walked away with something I never would have gotten for my self but boy my feet are happy
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January 2024 by Lina I.
My whole family has foot or ankle issues and getting custom insoles has helped a ton! Our son has shin spints and my hubby and I have plantar faciatis. The foot consultation and analysis in super interesting and helpful that they do here. I took my daughter yesterday to get fitted for insoles and shoes due to having tendonitis and her arches are so high. Insoles and supportive running shoes will help her out so much. Ryan helped us and did a great job! She is great! Highly reccomend this store.
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January 2024 by N K.
Ryan was the best-great help, knowledge and service!! Appreciated the time she took to help find the right pair of shoes!!