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November 2023 by Mike R.
They normally have or will order what I need for my appliances. No worries with them. Always works promptly and reliably.
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October 2023 by Paul B.
I needed a part for a stove, they had it in stock for about a third of what Amazon would cost. Stay local friends it matters a lot
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September 2023 by Doug Ferrini
Called to see if they had a fan for my LG fridge. 4 in stock. Got there, they had my part and was out the door in a very short time. Price was fair for my part as well. A very pleased customer!!!!
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July 2023 by Abraham Chaparro
Called for gas dryer and spoke with a female customer service rep and was absolutely worthless and not helpful at all. Complete waste of time. If your in a bind call Amazon….at least you don’t get an attitude.
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April 2023 by Yanira Méndez
I been using this company for about 7 years; they have good prices, but the customer service is horrible specially FRANCHESCA I don’t know what she is doing there. if she doesn’t like her job she should find something else to do.
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November 2022 by Scott Burley
Reliable is way more expensive than Apco & they don't have a first responders discount. I hope the part they sold me is the correct part?
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November 2022 by Rachel Rios
Went in for a part for my refrigerator.They were very friendly and had the part. 5 star from me.
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November 2022 by Miguel Valencia
I love it! Parts r always available and customer service is superb.
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November 2022 by ericsen yates
Love it! They can get any part you need and so welcoming. You expect your appliances to be reliable, but if something happens it’s so helpful calling a company that cares and actually help you to solve the case with your machine. I’ve never come across any company that will be more helpful with staff that is knowledgeable and have crazy amounts of research ability. I absolutely recommend Reliable Parts as a RESOLUTION to anything with your home appliances!
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November 2022 by Colleen “Doit4u!” Phoenix
The team was VERY helpful! I thought I needed to replace a part… and the gentlemen behind the counter did a quick diagnostic (without me knowing) and said it wasn’t the problem. He could sell me the part but did not believe it would fix the issue. A repair technician was in the store getting parts and he got his opinion as well. The best customer service I’ve experienced in a long time - Thank you! Highly recommend!
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November 2022 by David Fitzgerald
Reliable Parts had the part for my Samsung clothes washer that I needed when two of the closest businesses didn't. When the part I purchased turned out to be the wrong part (not their fault, it was Samsung's error), Reliable Parts gladly accepted the part back without any questions. That is true 5-star customer service. (I'm a loyal customer from now on.)
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June 2022 by Michele S.
Went there last week. 3 employees in front. When I walked in 2, looked at me and ignored me. One was on the phone, the other one went to the counter to eat, and the 3rd got on the phone. No salutation, no acknowledgement. The girl originally on the phone, asked the party to help to answer my questions. Honestly, she looked drugged up. I was disgusted as I always have gone there for appliance parts. WILL NEVER RETURN.
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November 2021 by bus blown glass adventures
They dont know anything about their own parts. They just type numbers. Can't go in needing a certain part, they only know how to type in brands of appliance, not part numbers.the girl behind the counter wouldn't help me if I didn't know what apliance the part came from even though I had a part number. I needed it for a pottery oven, but walked out empty handed even though I called first.
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November 2021 by Ruben Villasenor
Visit this store every time my samsung washer needs a part like waterpump or supports etc, always have the part there or they ordered quick, to all the DIY appliances projects...
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November 2021 by Edgar Munoz
They are so unreliable...i had to switch to apco because of the bad lookups and getting rid of people that actually knows what they doing...amazon and ebay are actually better