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March 2024 by Joe H.
I was referred by a friend when I moved back to Phoenix and he was right, they are great. Vitaly and his team are quick, thorough and affordable. While I never look forward to car repair, I do appreciate Pit Stop!
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February 2024 by Chris Luke
Dispute's Credit Bills after service rendered. If they don't pay their bills, I would not trust them to fix my vehicles.They needed help diagnosing evap code... Fixed it. Now they dispute the bill and gave the lowest survey score possible.Take you vehicles to the places they take your vehicles too.
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February 2024 by Humberto Rivas
I 100% recommend it, they do an excellent job and above all, they are very friendly. If you don't speak English very well like me, don't worry, they speak Spanish ???
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February 2024 by Dillon Mathew-Gilmore
I took my vehicle to Pitstop recently for general maintenance and have had problems with the car since. They offered me a discount on the additional repairs but they are not willing to take responsibility for the damage they caused to my vehicle. The people who work there are very responsive and Vitalyi is nice but I will not be taking my vehicle back or recommending them.Update* after speaking with several other mechanics I was advised that I do not have a blown head gasket, which would have been a $3500 unnecessary repair. This cost me countless hours of unnecessary stress and time for an inaccurate assessment of what my vehicle needed.
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February 2024 by KATHERINE Jim
I called towards the end of the shift. The person that answered, stated "me get the manager." And left me hanging and maybe I'll call again.
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February 2024 by KA
Honest people that do the work! They never try to cheat me and my mom and our car is always running well after service
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December 2023 by Nancy Capozzi
Very good service in a timely manner would highly recommend
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November 2023 by James M
Exceptional service and prices! The best mechanics and bodyshop in Phoenix!I've been coming to Pitstop Performance for all my vehicles mechanical needs for years and they have never disappointed. Furthermore, I recently had an unfortunate accident in a vehicle that held incredible sentimental value to me. My insurance wanted to call the vehicle a total loss, but Adrian in the bodyshop communicated my insurance company and was able to save my vehicle so that I could retain it without salvaging it. I'm so appreciative of Adrian's efforts; he was in constant communication with me, giving me progress updates on how the repairs were going. Andre, who did the bodywork on the vehicle, did an amazing job. Now my vehicle looks better than it did before the accident! Their pricing is always super good as well. I love these guys! Thank you for saving the car that means so much to me!Services: Auto body & trim repair
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October 2023 by Mark S.
10-23-2023 I am updating my glowing review of Pitstop Performance I left years ago to include the experience I had with the body shop! I had the right rear passenger door repaired after I scrapped a cement pillar in a parking garage years ago. I know, I'm a distracted idiot. The repair performed then was superb. The attention to detail was greatly appreciated. Recently, the same right rear passenger door was hit by a driver backing out of a parking spot. He was driving a huge truck and probably couldn't see me and even though his windows were down, he didn't hear my horn to alert him. So, I brought my car back to Pitstop Performance. I have all my maintenance needs performed by Pitstop. Adrian supplied my estimate and a week later, he and his body repair crew performed their magic. When I returned to pick it up, the entire car looked repainted. It wasn't, but it was nicely detailed and a few nicks I remembered were touch up too. I have attached a couple pictures that don't do the work justice due to average lighting and the fact it was a week after I picked it up. Thank you Adrian and crew for repairing my damage and making my car look great again. If you are reading this review, you will not regret having Pitstop Performance handle all your auto repair needs.
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October 2023 by Kevin E.
Pitstop turned my car into a Phoenix and raised it from a non running dead engine car to a twin turbo swap. Vitali was always very responsive and clearly explained everything that needed done and why. Furthermore, the shop did all the body work repair as well and now my 31 yr old car looks and runs like a new car. I will keep this car in my family and pass it down to My daughter when she is older. I highly recommend Vitali and his crew as they are all top notch. Give them an A+ and you will be WINNING if you bring your vehicle here for mechanical service or body work.
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October 2023 by Greg Coppens
OK I have to change my last review for Pitstop Performance. I did have an issue with them and the work they did but they resolved for me.Pitstop performance did make it right. They straightened it all out and I’m happy.I would definitely recommend going to this family-owned business.We had a little communication issue with some work on my vehicle and it was corrected, and I am impressed with how they resolved it. Thank you, Pitstop performance.Service: Electrical repair
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September 2023 by Greg C.
OK I have to change my last review for Pitstop Performance. I did have an issue with them and the work they did but they resolved for me. Pitstop performance did make it right. They straightened it all out and I'm happy. I would definitely recommend going to this family-owned business. We had a little communication issue with some work on my vehicle and it was corrected, and I am impressed with how they resolved it. Thank you, Pitstop performance.
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July 2023 by Ayan Fabian
Took my hellcat there to get my vicrez widebody kit installed. They did a phenomenon job! Correct color match and install! I even was able to go 140 mph + and the kit held like Oem . 5STARs!!!Service: Body & Trim
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June 2023 by Daria Kovalchuk-Ianitchii
I and my husband have had nothing but great experiences using this PitStop Performance does a phenomenal job more than 8 years experience! Oil change & breaks done - they were able to fit it all in same day (sometimes I just wait 1 or 2 hours)with a good turn around and price, if it’s big job I wait a few days- it’s extremely fast. Absolutely fantastic customer service! Want to say that they save my money! New waiting area so comfortable! It’s priceless to find a shop and technicians that you are comfortable with, knowledgeable and trust. This place is a definite 5/5 stars!
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May 2023 by Danielle Corbin
My experience with Pitstop was HORRENDOUS. My vehicle ended up with them by no choice of my own, but because another shop sent my van to them. And both times it was in their care - they told me they would call back with estimates and NEVER DID. Then when I would call in trying to get the estimate for the repairs, I would hear someone else tell me over the phone - oh, they already did it - it will be this much. And tell me what the charges were for the work they did, that they never had my consent to do. What a joke. This is not standard practice and was so shady. Uncomfortable at best, extremely poor business practices at worst. I would never go back, and I would never recommend anyone else go there either. I don't know if they thought they could treat me this way because I'm a woman and they thought they could get away with it - or if they treat all their customers this way ... But it was clearly horrible and dishonest to me. I can't understand how they could get away with these kinds of practices with other people. Terrible service.
