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December 2023 by Danny G.
I called around to a lot of places to inquire about getting open water certified. I decided to go with Phoenix scuba as they had very competitive prices. I went in a bit nervous and our instructor Marte was patient, kind, encouraging and very knowledgeable. He made the whole experience enjoyable and despite being nervous he helped me through the whole process. I couldn’t have asked for a better teacher than Marte. You’ll be so lucky if you get him!
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September 2023 by Nomamisway
You will be treated like family
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September 2023 by Lauren Bouton
I did my scuba certification here and the team was great. I personally find scuba diving to be scary and Marte was extremely patient and kind with me the entire time, going out of his way to walk me through the steps and provide encouraging words.
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July 2023 by Ryan Lantta
Awesome to see a dive shop provide hydrostatic testing on site, versus having to send it out to a third party. Turn around time was much faster.
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July 2023 by David Kobierski
It was a family & friends oriented place filled with care and love for customers.Not it turned into another I DONT CARE it is what it is. Take the deal or leave.
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April 2023 by Norm G.
Having an excellent experience working towards getting my scuba diving certification. Shereen has been a very patient and knowledgeable instructor that I've been working directly with. Kelly and the others I've met have also been very friendly, enthusiastic and good sources of information. I'm looking forward to completing my training and taking future trips with them.
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March 2023 by Bill Coniam
As a local business owner, I know great customer service. I’ve had dealings with their staff from SSI scuba certification to equipment purchases and I was impressed with the abilities and heart of the trainers and owners. They treat you like family. Recently, I was even MORE blown away when I chose to buy gear rather than rent. Kelly, one of the owners and three friendly staff members all pulled together while many of them were in Cozumel on a dive trip to get me EXACTLY the equipment I needed, going way above and beyond for my last-minute needs. They really made my first Caribbean dive a far better experience Five stars? Can I award them ten?
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March 2023 by Greg Suggs
Phoenix scuba went above and beyond during my trip with them to Cozumel. 1= I booked a flight 1 day earlier than the regular trip date to save lots on air fare. To my happy surprise my hotel and dive dates were adjusted by Phoenix scuba without me having to say anything. 2= Although I arrived 1 day earlier than the official trip, part of the team arrived that same day and took a few of us under there guidance through the travel and to the hotel. 3= The diving was great, all I worried about was taking pictures. The dive team did all the rest including fixing my broken fin strap at the boat. They gave the overall impression they care and will want to do a great job.
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February 2023 by Safari08224179776
These guys are the best! Truly, a cozy family environment in here. Kelly and Steve couldn’t have been nicer or more reasonable. I’m not even a scuba diver, I come in here to get a pressurized tank refilled, and Steve found something wrong with my tank and fixed it at no extra charge. This place is a little bit out of my way, but it’s absolutely worth coming here despite the travel time.
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October 2022 by Chris L.
Visited Phoenix Scuba's shop for the first time to pick up a bolt-snap and hopefully other items for an upcoming Florida dive trip. I was nearly laughed out of the store and was told everyone buys bolt-snaps from Home Depot and they had next to no inventory.Not recommend and I will not attempt to give Phoenix Scuba my business again.
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September 2022 by Charles B.
Phoenix Scuba is the spot where I chose to begin my diving adventures just a few months ago.It started when I gave the shop a phone call to ask about an introduction to scuba course. Kelly and I chatted for almost an hour getting excited about it. She answered all my questions and I could quickly tell the love she has for this sport. Fast forward to this review and these folks have made proper divers out of my group of four. From our first open water course, to a plethora of specialty courses (even wreck diving!) there's something for everyone. Once you learn, you're part of the family, and it's a good family to be a part of.Special shout out to Marte, Dan, and Robert as well for being fantastic instructors. Cheers to this great group of people.
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August 2022 by Take 10
A hole in the wall...BUT ONE I WAS HAPPY I CLIMBED INTO!!Had a great experience, with great instructors! It really was a hidden gem.. Honest & genuine folks! NOT SALES FOCUSED or PUSHY! Laid back and full of great information, with an easy learning environment! 100% recommended. Thanks Guys! See ya soon for some help with my equipment!
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July 2022 by Manuel Ott
Very nice people! Knowledgeable and helpful. I've only bought a pair of Neoprene shoes but I had a million questions about other gear. I felt very welcome and all questions have been answered without them getting annoyed which is not the norm for me, haha.I will certainly be back!
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June 2022 by Joshua Lynch
I got scuba certified at Phoenix Scuba, and I highly recommend! I had limited time before my honeymoon to get certified, and they were super accommodating and made sure I got certified in time. They were friendly, knowledgeable and prepared me well to dive. I highly recommend for all your scuba needs!
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June 2022 by Troy Kozie
Marte was an excellent SCUBA instructor! He was kind, thorough, knowledgeable & patient. It was a great experience from start to finish & I feel very comfortable to go diving in the ocean now. Phoenix Scuba is very lucky to have Marte as an instructor!
