PetSmart is a large pet supply and services retailer that offers a wide range of products and care options for pets. It has over 10,000 items available in stores and online, including supplies for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations offer additional services such as dog training, grooming, pet boarding, and adoption, making it a convenient one-stop shop for pet owners. The staff at PetSmart are often praised for their kindness, care, and dedication. Customers appreciate the friendly service, with one mentioning a manager who went above and beyond during holiday shopping. The grooming services are highly regarded, with groomers treating pets with care and exceeding expectations, making both pets and owners happy. PetSmart’s daycare is also loved by customers who enjoy seeing their pets cared for with special touches, like birthday celebrations and themed party days, which create a joyful environment. The staff take good photos of pets, and many pets seem eager to go back, showing they enjoy their time there. In addition to retail and grooming, PetSmart offers educational experiences, such as teaching about reptiles, which customers find engaging and passionate. Overall, PetSmart is known for its good customer service, caring staff, and variety of services that help improve pets’ lives and provide peace of mind for pet owners.
Great. Friendly staff at this store! The grooming salon staff is wonderful and caring.
December 2024
Best experience Christmas shopping today the 21st of December here! The manager, Josh, ensured I got one of their specials that wasn’t ringing up, was unbelievably kind, and went above and beyond with his holiday spirit. I will be going out of my way to return to this location. Thank you!
September 2024
Charlotte was amazing! She taught us so much about snakes and their care and temperament. She’s super cool and is very passionate about reptiles! She even let us hold one of the snakes!
