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February 2024 by Andres L.
No employees to help , very bad customer service. Lines are ridiculously long for no reason. Asked to use restroom and they said someone was going to open and never showed up after 10 minutes of waiting.
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February 2024 by Robert Peterson
Stood at the front desk for 20mins only to be told the vet called out sick. 3rd petsmart where no one was on shift.
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February 2024 by Gary Eberhart
Love this place.
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January 2024 by Tailored Wolf
Very clean store, knew was I was looking for when I went in so didnt really talk to anyone. Prices were in par with online with the items I purchased.
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January 2024 by Tia Rece
I just came in with a Friend to get some food for her dog.
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January 2024 by Nancy Lares
Liliana is an awesome groomer! My dog is a very nervous dog, and seems to do so well with her. He always looks so good after his grooming session.
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January 2024 by Chris Schipper
Love the place and Banfield takes great care of my dogs
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January 2024 by Gabriel Munoz
Good service
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January 2024 by Michael Austin
The PetSmart employees and very caring and concerned about their adoptive pets and go above and beyond in their duties. They should all be commended for a job well done.
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January 2024 by Tracie King
Only went once but was a good experience... will probably order online for things that Max needs...
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December 2023 by Sheri Jo Francis
The Management and his team are always very helpful. Even giving me a Discount that was for online services only. I love shopping in the store. But tonight I'm going to try to order online . This will be my first time ordering online..I pray everything goes smoothly ..Amen
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December 2023 by Robert Davia
We just adopted our first puppy and PetSmart had everything we needed at reasonable prices. Staff has patiently answered our questions or pointed us to other sources of information. Just started puppy training class & so far so good. We feel well taken care of & so does the pup.
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November 2023 by Ron P.
Tech was unpleasant. No smile. No greeting. On the positive side the receptionist and vet Dr Dorsey were very pleasant and knowledgeable.
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October 2023 by A Marie
This is by far the worst Petsmart I’ve gone to. No sense of urgency & poor customer service.The employees just look at you turn there head in case you needed help. I had another online pick up disaster! Went to pick up an order that said ready for prescription food and they put my order back to soon. The guy who helped went back to look for my food there was 1 can left. I purchased the 1 can and had to go to another Petsmart. Just a total inconvenience and a false email saying it was ready it’s a 3 day hold.
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September 2023 by GW C
It's a normal PetSmart and is kept right up to standard. Everything you could need for your pets. It is part of the old christown Mall but the entrance is to the parking lot on the north side. It's right around the corner from the large Target and next door to Ross. There is an epic amount of free parking and it's a real easy place to get in and out of. Your dog is welcome as long as he's on a leash. They have treats at the checkout counter too there is a health hospital and grooming center in the back of the store as well but I have no personal experience with their services. It does look clean.