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July 2024 by Bianca Parker
This Oreilleys is one of the worst I have been to. Matthew helped us a few days ago. We had a warranty for rear brakes that he found in the system after an hour of searching. Took off the brakes and brought them in. Turns out he was wrong. The warranty he found was for the front brakes not the rear. He did not do his checking right. So we took off the wrong brakes for nothing. Then when we looked to find the warranty for rear brakes, he couldn’t find it. He told us he couldn’t search other stores’ warranty. Which we found out was false. He just doesn’t know what he is doing. Then the manager came out and he told his he would help and he did not. He went to help another customer instead of us. He told us to write down our number and he would call. But he never did. Very disappointing. Please train your employees to look, then double check, before telling the customer the wrong information and waste time.
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July 2024 by Virginia R (The More The Messier)
We love O Reillys because they have great customer service and always offer help if I don't understand something. Often, I just need an area of my engine pointed to with some guidance and I can figure it out from there.
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July 2024 by Rene Veliz
Employees will ignore you for 20 minutes straight
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June 2024 by Chris Schene
O'Reilly is always the best and most helpful
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May 2024 by luky .-.
Had amazing help from Drake one of the worker really help me when I was in a pinch.
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April 2024 by Humberto Pedraza
We found all we need.
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April 2024 by NexGenTek
Guy with the terrible ponytail is the worst worker doesn’t help just overall terrible attitude! If you want anything done go somewhere else
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February 2024 by Chris Cowen
Five star review specifically for the employee named Dan. He helped me replace my battery drove to another store to pick up a new one in stock and put everything back perfectly. Amazing service - very appreciated
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February 2024 by Krystal Agustin
If I could give an F minus and no star, I definitely would as an avid customer at O’Reilly auto parts, and having family that works within the company. I am absolutely astonished at how one manager can be so lazy, heartless, and treat people as though they are beneath, unfortunately, didn’t get the managers name but this happened 3:33 PM on Valentine’s Day .I pray, God will soften her heart and be a better leader . I will never come back
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January 2024 by Jaxson
Bought a part. Turned out it was the wrong part when it came to installation. When I try to return it, the manager refused to give me a refund in cash as it was paid.She said they are not even allowed to carry $80 cash in the store.- forced me to go to a different location transfer the item, just to be able to return it.( lied about calling that store & them knowing I am coming)This Store has no money, probably because the manager Melissa is rude and unintelligent, has a lack of management skills.She said people are usually OK with what she tells them to do.I guess I am not everybody else.
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January 2024 by R Flkr
Friendly helpful staff!
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October 2023 by carnal_ crush
Really appreciated that they didn't make me feel stupid when I cried about my car battery.
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September 2023 by Jamie Uknow
David is awesome. He has helped my sister and I out on multiple occasions. He knows what he is doing. He has a great sense of humor and makes a stressful situation much lighter. We appreciate this 5 Star service! Thanks David.
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August 2023 by Brad Jackson
Had an alternator tested. Their testing equipment is very good. He answered all of my questions and removed any doubts about the part.being tested.
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August 2023 by Z
Extremely helpful and fast service!
