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February 2024 by Jose Ochoa
Always find right part and if they don't have they will guide you to find it .
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September 2023 by Jack Lansdale
They ested my battery for me thank you!! Will be back!
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May 2023 by Juan Cendejas
Quality auto parts at good prices
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March 2023 by Chris M.
Excellent customer service great hospitality always have parts in stock. Nice and clean
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March 2023 by Thomas Davis
Awesome customer service!!I had trouble finding the right part for an unknown engine and Jeff helped with finding it. Thank you ⭐⭐⭐⭐⭐
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January 2023 by Jacob
Store look very nice but they didn't have a o2sensor for my buick enclave 2012 . The gentleman that assisted me was very friendly and kind and has great customer service skills this y I moved my rate from. 1 star to 4
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January 2023 by Michael Jessmon
Only place that sells liqui moli German oil and good microfiber. You hear this O'Reilly, and Autozone. Thus place sells better product period.
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December 2022 by Nichole Cavnar
Shawn was helpful. Had what I needed.
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November 2022 by Alfredo Pinacho
I do not recommend the employee who served me an elderly person with a very disinterested attitude
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October 2022 by Steven Jimenez
Came in for a simple part and I can see that they have 17 in stock on there inventory and both guys over the counter said that they don't carry that part with out looking it up
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September 2022 by Joffrey Drummond
Napa always has quality parts at great prices. If you are not using the gold filter do you even lift bro? Check them out and use your AAA card to get a 5% discount. Can't beat that
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September 2022 by Sarah Colman
I called to speak with a manager as I was trying to ask a simple question about receiving a pro-rated refund on a battery, since it expired in July and it was now August. (so one month past the warranty). When I called the Napa I purchased the batter from in Big Bear California, the guy was very kind and he said all I had to do was go to a NAPA in Phoenix and give them the receipt and they would prorate the battery since we had to purchase the replacement battery at Auto Zone. Well the manager at this location was a bit rude and didn't seem to want to help in any way. He said he would have to physically see the receipt first to let me know if I could get a pro-rated reimbursement. I said I can go in and bring the receipt but I don't want to drive 20 minutes there and back home (time and gas money) to be told I can't get a reimbursement. He said I need to physically see it to know...I'm not sure why seeing a physical receipt would let him know whether I would be able to receive a refund or not? I told him I had all the info in front of me, date, invoice number, store number, employee number, time, battery part number etc and so forth and he said nope you have to come in for me to see the receipt. I guess we'll just be going to Auto Zone from now on since no one wants to take the time to help a customer out. Very frustrated to say the least.
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March 2022 by Eddy Ortiz
Bad customer serviceGot an email saying part was ready just to be told it aint ready till tomorrow called the store when I got back to home to be on hold for 5 mins just to tell me that the do have it! I was so irritated because I wasted time and gas just cuz they decided to be lazy instead of helping
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March 2022 by william moore
Really spent he time to find the wheel studs for my trailer. Great customer service!
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February 2022 by Norman Ricci
This is the place to go they always have stuff that I want and they're shipping was fast and their product was very well made
