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February 2024 by Tom C.
Been here multiple times almost every single time at least one of the workers that work on the CVS side are either complaining about things or not assisting customers. When the workers complain they cuss and swear! I would go to a manager like I have in the past but they do nothing. I am going to take my business and prescriptions elsewhere
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February 2024 by Annie L.
The service at the CVS Pharmacy on 24th St. and Thomas Rd has consistently deteriorated over the past couple of years. They have made it virtually impossible to call and speak with a pharmacy staff member. Today I waited on hold for over a half hour and finally gave up which is what I assume they wanted. Then I called back and pressed the prompt for "Calling from a doctor's office" but all I did was listen to the automated giving me flu & covid info I didn't want or need. So I guess Dr.'s offices don't get any special treatment. Time to switch pharmacies.
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November 2023 by Wayne V.
Poor working conditions, not enough staff in the pharmacy, they need MORE STAFF. Now more than ever! Time to change. MOVE YOURS TOO! GREED will do CVS and Walgreens in!
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August 2023 by Bob B.
Quick refill. Polite. Nothing like the other store I tried. Had it ready almost an hour before told would be ready.
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August 2023 by Ralf B.
Quick refill. Polite. Nothing like the other store I tried. Had it ready almost an hour before told would be ready.
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December 2022 by Kris W.
Friendly staff but the store us always dirty and there are a lot of loiters outside. Feels like a sketchy area because of all that. Plus, lines to pharmacy take forever. They also don't answer the phone.
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September 2022 by Josh G.
The pharmacist at this location on 9/20/2022 was completely rude, and unprofessional in every way. I had a prescription that was not completely filled but the pharmacist decided I was unable to fill the remainder and decided that he would not even look at my account to check for the current prescription. He told me over the phone " I will not check the prescription, I know what it is", he then proceeded to brush it off onto my provider, even though they had verified the correct information. It is completely unacceptable for a pharmacist to treat a customer this way and withhold the remaining medication. It's very important for these prescriptions to be filled and he just told me to F-Off. I have been a customer at this location for years and have never been met with such hostility and laziness. I hope one day he sees what it feels like to be on the other side of the counter when an incompetent individual decides they are above you and will not help, even when it is their only job. Just a horrible human being in a otherwise okay place.
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July 2022 by Nikole G.
Once again- I've braved the airport/travel, and I'm sick. Body aches, chills- overall just icky. Surprise surprise my thermometer battery is dead. So I roll on over to CVS to get a replacement battery. Battery display didn't have the size, so I ended up buying a brand new thermometer.Clerk at check out clearly did not want to be there by her interaction as well as hearing the phone ringing non stop and not answering. Long story short- it's a hit or Miss location, and customer service was definitely missing.
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March 2022 by Deb C.
I had scheduled a COVID test and waited for over 25 minutes in the one car line( one car ahead of me). Never accomplished. Went inside and they said they were missing that persons information and entering it. Dont go there for your test, they seem very disorganized.
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March 2022 by Tye A.
The place is good. Close by my apt and meds are always ready on time and sometimes early.
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July 2021 by Jon M.
CVS on busy Thomas Ave. corridor. I was looking for a Moneygram machine. I asked the clerk if they had one several times and he wouldn't answer a simple question. Finally he seemed to imply they didn't have one. The store was clean and well stocked but I grade them a D on communication skills and unkempt appearance of employee.