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“Amazing experience, they were fast and only use the best components!! EXTREMELY happy with their work and are priced fair, I highly recommend them for phone repairs and will use them in the future for all my repairs, very trust worthy and professional. I'd give them a 6 star rating if I could!”
“The Employees at this location are exceptional! My husband and I have visited this location (as it is nearby) at least three times now and the experience with all 3 visits have been very informational, convenient, and smooth.”
“Went in today trying to fix an old phone and was helped way beyond what I expected, michael made it such a breeze and was so professional. He saw me said hello, told me his name Michael. he started immediately offering some of their freshest, best deals and phones they had and honestly what I heard was really too good to pass up. thanks man. he hooked me up with a new phone and service for an unbeatable very competitive price. I'm pretty sure other carriers probably don't even offer unlimited talk, text and data plus a new phone and a new number for the unbeatable, competitive price that they gave me. Thanks to michael at this location. I like him running this store. It makes me want to purchase more stuff and bring friends and family in”
“I went to originally pay for my bill but surprisingly att wants you to walk out will these amazing deals left and right. I recommend to go when you got the chance to buy these amazing phones for a discount and manager special discount. He was very nice and nonchalant.”
“We received the kindest, most accurate help with our phones from the AT&T specialist Ramon. The store at Indian School and 36th street. We value the service and kindness. donna”
“I was having problems with my phone the past week got in contact with multiple representatives and the problem was not resolved so I chose to come in Luis was very helpful was able to explain what was going on and fixed the problem in a very timely manner!”
“Great service!!!!! Both Adam and Moe really, really helped me, my husband, my mother, and father out!! We all bought new phones at Luke AFB and had them sent to house- which was great- until it was complicated. I brought the phones in to have everything transferred over which they did for mine and husbands phones- my parents phones iOS was too old to transfer, but they were able to get the service transferred (which was great), and they will just have to go to Apple Store to get the rest of data transferred. It was great to have their help to get everyone up and running. Thank you so much Moe and Adam!!!”
“Estrellita was very cutesy, very demure, and helped me out a lot, she takes her job very seriously and demonstrates knowledge and skills. It is a pleasure leaving this review! Keep it up Estrellita, and thank you for being so patient yet so efficient.”
“I walked in to a nice air conditioned store to reset my PIN number. Afterwards
I asked about available promotions. Francisco & the store manager, Diana, went above and beyond to explain in great detail. She even wrote everything down on a full sized notepad for me to take home to look over. Her handwriting was nice too. I appreciate their respect and wonderful service.”
“The staff explained the process clearly and provided a fair estimate upfront, which was reassuring. The price was reasonable, especially compared to Apple’s official repair service, and the quality seems just as good.
Overall, I’m impressed with their service and efficiency.”
“I changed from Metro to cricket, this store has very good customer service. I highly recommend it. Hundra helped me change and I really liked her help, thank you”
“Dude who runs the shop is super nice! Faster and cheaper than u break I fix and waaay faster and cheaper than going through apple. I highly recommend using this shop”
“Came into store and Jesus made me feel welcomed. He attended my issue and made sure it was solved! Amazing person!!! Coming back to this store for future purchases.”
“The attention was very fast and friendly, they solved the problem and improved the conditions! I am very satisfied with the solution thanks to Mr. Sergio who attended to my case that day :)”
“Great customer service. I was greeted as soon as I walked in an staff was very friendly and knowledgeable of their products and services. Val was able to answer every question I had.”
“I also work in sales, so i get how things can be; but this team was lovely and showed me new phones + promos without being pushy at all (Will come back because the customer service)! I came to switch carriers from Verizon, my plan was $80, but now $35 with Metro for the exact same services. I forgot her name but the Latina woman was the one to assist me and was awesome, very informative and even showed me another promotion for a free phone with my switch. I came wanting to save money, and I left doing just that. But the team does have a welcoming energy and makes you comfortable coming in if you did want to do some extra for yourself or another! Also earlier in the week, I had questions so I called in first. Both times, she always answered the phone promptly and had great customer service/tone/attitude as a rep!”
“Thanks to the girl who helped me. I moved all my information from my other phone and I don't know anything about phones but with your help it's much easier!”
“I want to shout out DD and Lydia who were extremely helpful and very great customer service skills. They made me feel comfortable about getting a new phone and line and made the process very smooth!!!!! Thank you so much AT&T store, you ladies were amazing and are very great at your job!!!”
“Good afternoon people from Phoenix Arizona, if you want a new mobile phone service with good and pleasant service, do not hesitate, come here with Lorena 10000% recommended”
“The BEST!!! This is the only place I come to get any mobile devices for the whole family!! He has great customer service and will help in any way he can! If you need any type of mobile assistance please come visit him and explore the different varieties of phones tablets cases and services he has in stock! Thank you and I will see you next time! ?”
“Went into this store for sone help on my account. They were able to lower my bill and get the things done that I needed. I'll be referring this location to everyone! Thank you Kian.”
10AM - 8PM
6805 N 19th Ave #105, Phoenix
Mobile Phones
“Leslie helped a disabled Veteran and brought a smile to my face, which is hard to do! Thank you Leslie you are a very kind person and you went above and beyond customer service!!!”
“Yadira was a great customer service representative. She handled several things going on at once and was very efficient. So glad I switched my service over and got someone that knew how to do things quick”
“My daughter was down for Thanksgiving and left her phone on top of her car. Well, not noticing, she drove off and as you can imagine, that screen did not survive the impact. Frantic, I called many repair providers and they all went straight to voice mail! Then I called sun cellular. I remember his name today, Ian. Ian for sure heard the stress in my voice as I didn't want my daughter to drive all the way home without a phone; he was so helpful and kind.! He assured me that his tech, Alex, would be there promptly despite it being a holiday. And within 35 minutes of me calling sun cellular, Alex was there. He had my daughters phone fixed in 7 minutes! If you ever need a repair these are the two you want to handle it! Thanks again Alex and Ian!!!”
“I purchased a new iPhone 13 online and needed help getting it set up. If you have never been to this store, you should come in! Who was there to help? Canyan!! He was so incredibly helpful and knowledgeable! He made the process so easy! He was personable and his customer service just wowed me! Thank you Canyan for all your help!”
“Was greeted as soon as we walked in. Clean and friendly atmosphere. He listened and helped us with our phone issues. Will always make the miles down there to have them help us. Thank you!!”
“Review for Eddie at the AT&T Store:
I recently had the pleasure of being assisted by Eddie at the AT&T store, and I must say that he has truly restored my faith in great customer service. Eddie went above and beyond to ensure that I was not overcharged and defended my account with a high level of professionalism and dedication. His commitment to his customers is truly exceptional and goes beyond words.
I am extremely grateful for Eddie's service and the peace of mind he provided by looking out for me and my account. I wholeheartedly give Eddie a perfect 10 out of 10 rating for his outstanding customer service and dedication to his role. Thank you, Eddie, for your exceptional service and for showing that great workers like you truly make a difference.”
“I have been a customer for 7 years, I always come to them because they are very honest and do excellent work, I also love the Fusion screen protector, I don't have to keep changing the protector often, this one lasts almost the entire time I keep the cell phone I highly recommend them. Always very friendly”
“Great customer service! Came in with my family to purchase a new cellphone for my sibiling on Saturday. While helping three other customers at the same time, Ashley provided great customer service with each of us all while being attentive. Overall, we had a great experience, she was very helpful and knowledgable!”
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“Love the store setup looks great! All of the employees are nice and the manager “Lidia” was very helpful with the transferring process from Verizon to AT&T. Would recommend to my family and friends.”