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August 2024 by Liane Daniels
Brenda waited on me today to switch to a new service and phone. She is an absolute gem and made it all happen smoothly. Thank you for a great experience
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May 2024 by Cheyenne Stroud
Love my new phone
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May 2024 by Alexis
i came in because my service isnt working, its been on and off. they tried everything and my iphone 11 still wont work and i talked about getting a upgrade to just the next iphone because i need a working phone right now. been patient with them she told me to call back thursday if i wanted to upgrade so she can order the phone before my bill is due to switch the phones on the plan, just to call and have a lady tell they cant do that. waste of my time and my service with them is still not working even though im paying for service.
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April 2024 by Anthony Hislop
Literally incapable of explaining the Simplist thing such as the phone they are selling that you have to provide a wall plug in for is c cell to cell.im literally about to drop metro bunch of high school drop outs
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March 2024 by Marcela Hernandez
Friendly and they serve you quickly
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February 2024 by Iris Magana
First of all Brenda at 19th ave and bell rd phoenix, was AMAZING help! OK, so here is what happened , I bought a new phone and went to the store on 67th Ave and Bell Road in Glendale. Since it was close to my work. The girl at the 67th ave store did not speak English, turned multiple customers away because she couldn’t understand what they were asking. And then asked me to translate for her. Then She asked me what I was looking to do and I explained I was looking to connect the new phone I had just purchased. First time she tried it, had no luck, she changed my Sim card into the phone, and claimed that the phone was locked. Then she called her manager, and the manager was trying to tell me that the phone was locked also. I knew it wasn’t because I had purchased it online. After another failed attempt of her trying to activate my phone. I left with my phone, only having Internet and texting capabilities. I was so upset. To top it off, she charges me an activation fee and a screen glass fee. Which she did not apply to my phone. When I corrected her, she did refund me the glass amount. But still. So I frantically am trying to find a store that is still open to help me with this mess. & it was here at 19th Ave. and Bell Road, I explained the situation to Brenda not only was she able to correct the fact that the girl at 67th ave connected my phone as a tablet line. She also saved me money! I’m am so grateful for her kindness, I probably was a little annoying Since I was frustrated. Anyways, All HAIL Brenda. She was amazing!
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February 2024 by Diana Flores
Brenda and Luis were really good with customer service! They helped me out with my new phone and Google, will be back to this location!!
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February 2024 by Michael Robles
Fast friendly service. This is the only metro store I prefer to go. Every employee female &male get an A+ thanks guys
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December 2023 by Randy Reyna
It was wrong place. Wanted TMobile not metro. My bad.
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September 2023 by Daniel J
Came in for an upgrade and Jennifer really did help me out! She was quick and really knew what she was talking about! Definitely going back to that store. Ask for Jennifer she's great
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September 2023 by Katie Adams
Jennifer really is the best! She was so kind and helpful! She answered all my questions and left me with none to ask! I'll definitely be back to this location look for Jennifer so is so sweet!
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September 2023 by Dakid Humble beast
They got good service good vibes and will make u happy before u leave here Brenda and saira
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September 2023 by Enise Perez
Saira and Brenda took great care of me, very good customer service and very friendly. It smells delicious in the store. I recommend it to all customers who speak Spanish well, thank you!
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September 2023 by Blank [ ]
Great customer service. Got the upgrade I needed.
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September 2023 by james pacheco
Great place
