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May 2024 by Lisa Pandone
I love the atmosphere .... Scout is amazing, always remembers me. I'm not there to have a party, but Adam could be more friendly. "hello are are you today" goes a long way. .... one medication keeps coming wrong. It was ten minutes to close once - I realized insulin came with no needles & my glucose was closing in on 300 . I called and asked if they would stay open five minutes for needle pickup. Adam said no. I thought that the pharmacy should have realized when they filled the prescription that needles were not prescribed. Big mix upTheresa is the lovely owner but I don't see her much -It's convenient and I enjoy the vibe!
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January 2024 by Efrain Rios
Fast and efficient service
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November 2023 by Aloe House
Came in with my 3yo daughter today since we live in the neighborhood. We were on the last leg of a late afternoon walk and decided to stop in and grab some drinks, a popsicle for the little one, and to check out the Halloween decorations. Large man at the counter asked if we had a prescription pick up. I shared that we did not, but stopped in since my daughter enjoyed the decorations. (Silence)No response. Super abrupt stop in interaction. Kind of weird, but we proceeded to look around lol I was impressed by the selection and I shared that with the large man at the counter and recieved a very passive "Yeah" along with no eye contact and no further interaction. Decided not to patron this establishment due to the unwelcoming energy and treated the little one to a smoothie from Copper Star.
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September 2023 by Trista Okel
Excellent customer service. They really care about their customers. Plus, I love supporting a small, local business.
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August 2023 by Edward Mccartney
My mom asked for prescription from her vet for her dog they sent it to melrose instead of her normal pharmacy her dog is on the tiny tabs for his heart. Well melrose doesn’t compound the tiny tabs they only do capsules he can’t take capsules but nobody told her that so they just made the capsules and charged her a 180.00 when I tried to talk to them some idiot named Alex told me that wasn’t his problem so my mom is out that money and she’s 85 years old and on a fixed income that hurts her financially but these people don’t care. So don’t use these clowns unless you want to be robbed. If they would have told her they didn’t compound tiny tabs she would have never used them. There thieves as simple as that
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June 2023 by Robin Simmons
I’m a 66 year old woman who drove from Tempe to Phoenix (~ 20 miles) to pick up my Rx. Just know that Melrose Pharmacy will not let customers use the restroom; customers are considered the “public”. I asked for an exception and was told the only public restroom was the bar in the strip mall which opened at 4 (and it was 10 am). Know this before doing business with them. I’ll be using a compounding pharmacy recommended by my doctor closer to my home from now on.
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April 2023 by Carlo S.
Everyone here has always treated me well and kept me informed as to my insurance, prescriptions and mailing my medications. Teresa, Amy and Scout are very thorough and professional. Thanks for being awesome!
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March 2023 by joshua moreno
This location was amazing . I would use againa and also recommend it
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January 2023 by Keaton Vivier
Pros: Everyone here has been nice and super helpful, and I've had no issues getting prescriptions filled. Also got all 3 Moderna vaccines here.MAJOR CON: They are actively prescribing ivermectin (horse dewormer) to cure/treat/prevent COVID-19, which has been proven by science to do absolutely nothing. They are pushing pseudoscience and should not be supported, regardless of their small business status.
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December 2022 by Nicolas Cochran
Great pharmacy! Was the only local pharmacy who was able to stock my medications during a COVID-induced shortage (also the only pharmacy that seemed to care about me getting my prescription). Have been sticking with them ever since. Kind staff and quick service, clean and appealing interior.My ONLY note is that it's quite small, and therefore doesn't seem to have a customer-accessible restroom. I don't live close, and having a restroom would be very convenient due to their location being a little isolated from nearby bathroom alternates.
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December 2022 by Joe
Throwback to the local pharmacy ideal!They prove that friendly service to customers you get to know can still exist. Comfortable old school decor sports the feel.
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November 2022 by Dennis M.
I've been here a couple times and while it's really quaint I've never thought it was exceptional but it is a compounding pharmacy which is a key value prop. I went today to fill a script for L-Magic Mouthwash (benadryl, lidocaine, mylanta, and prednisolone) the doctor prescribed. The pharmacy tech was fine, entered all my info, then I asked the cost. He checked and came back 'it's $100'. I said OK and walked out the door and then did heavy reflection time, googled 'compounding pharmacies near me' and called Phoenix Pharmacy. Liz answered and when I described the script and asked a price she said around $25. I went back in the door at Melrose said I changed my mind and got my script back. I drove to Phoenix Pharmacy and it was $32 vs. $100 at Melrose. That pretty much sums it up. I will drive east instead of north for compounding needs.
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November 2022 by Kristen B.
Super friendly and helpful pharmacist. The filled my prescription in a timely matter which I always appreciate. Support your local businesses!
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June 2022 by Megan Befort
Exceptional customer service - called on a Friday around 4:30 pm to see if they had a medication in stock that the big name pharmacy couldn’t get until Monday. Not only did they have it, they called the pharmacy to get the prescription and had it filled and ready for pick up before they closed at 6 pm. Thank you!
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April 2022 by K. Maxwell Vivier
Pros: Everyone here has been nice and super helpful, and I've had no issues getting prescriptions filled. Also got all 3 Moderna vaccines here.MAJOR CON: They are actively prescribing ivermectin (horse dewormer) to cure/treat/prevent COVID-19, which has been proven by science to do absolutely nothing. They are pushing pseudoscience and should not be supported, regardless of their small business status.
