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November 2024 by Meg Johnson
Amazing service. Tressa (who answers the phone most times) is an amazing communicator, kept me super up to date with the status of my car and explained everything to me very well. I can’t recommend this place enough!
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October 2024 by Cindy Riikola
A wonderful experience from beginning to end.
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October 2024 by Malikah R
Tressa and the team were outstanding! I came in nervous as I’ve only taken my car to the dealership. The service exceeded expectations! Tressa was so knowledgeable and kind, and even referred me to a nice cozy coffee shop in walking distance while I waited. Thank you soooo much! 5 star review!
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October 2024 by Jeff Carter
I made appt. for oil change. Upon arrival I was told it would take an hour. This seemed odd, as an oil change takes 15-20 mins. It took a bit longer, making me late for an important appointment. It turns out the hour+ it took included an entire suspension inspection, tires, brake fluid, etc. along with photos taken and sent of all the needed repairs. Meineke should inform the customer at booking the time involved and the services provided whether charged or not. The oil change was fine.
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October 2024 by Camille Curto
Loved my experience here and customer service was excellent
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October 2024 by Lo Been
Thorough, detailed, comprehensive customer service experience
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October 2024 by Ashlin Bailey
I had a great experience here and will definitely be returning!
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September 2024 by Ferz G
Very satisfied with the work done. Definitely recommend. Staff very freindly and helpful.
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September 2024 by Greg McConnell
I had a positive experience working with Meineke. The service was prompt, professional, and kindly.
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September 2024 by Mopar Breezy
Ok here we go, I recently bought a bmw im experimenting with this I usually opt out for dodge.
Within the first few days I experienced a few minor things with the vehicle.
I went through my warranty silver rock I scheduled 2 appointments, with two different vehicle repair facilities. They both wasted my time and didn’t have the means to correct the problem.
Which were
Windshield washer tank
Brake pads rotors
And a bent rim.
On the fly with no time to waste Tresa told me to bring it down, she shared my frustration about my time being wasted. And within a hour they started on my car. It took an entire weekend no fault of Meineke we waited on the parts shipping company and still is. While we are still waiting I went ahead and bout spare parts for the car so it can be operated while we wait.
They installed the parts at a reasonable price n went above n beyond with additional services the car needed.
The customer service I received restored some faith in humanity. I didn’t deserve the patience they exercised. Whenever when Tresa would forget to call me back Brent would reach out leaving me feeling at ease.
Customer service 5 out of 5
Parts knowledge 4.5 out of 5
Price points 3.8 out of 5
Personnel 5 out of 5
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September 2024 by Sean Albertson
Meineke did an excellent job with my son’s truck. We drove him out for college and the brakes were making some noise. We didn’t want to leave him bed breaks, so took him to this store. They could have easily just said he needed new ones, but instead they were honest that they were still OK and gave them a cleaning. Now my son has a trusted partner for his car while he’s there for the next several years.
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September 2024 by Cecap Namibia
Very good customer care, no problem about that and very good service they have to adjust only the charge of service which is little bit high
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August 2024 by Loyann Grimsley
Best oil change place I have been to in a very very long time. Staff is friendly and took their time to go over my car...telling me what it needs Including pictures! I will be going here in the future!
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August 2024 by Ashley Wilkens
One of the few places I have found that gave a completely accurate and fair assessment of my vehicles mechanical issues. Was treated like a valued customer the minute I walked in the door and this continued throughout the process. Communication was terrific, Tressa was great to coordinate with on issues that arose. Would absolutely return!
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August 2024 by Vicky Shryock
Thank you!! You took good care of my husbands Trailboss! You couldn’t do much but only because the truck is under warranty which you helped him with! Thank you!!!
