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April 2024 by Diana Melendez
McDonald's for some reason does not give you napkins. I usually forget to ask because I assumed napkins will be in the bag due to the fact that I am eating food ??
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April 2024 by Arianna Lackeyberg
I went to McDonalds on bell Michael the manager he’s the best he made sure my food was fresh and he’s very respectful very great costumer service
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March 2024 by Dee Dee
Worst mcdonald experience. The night manager is absolutley unprofessional... they only want to give you 1 sauce with over 20 nuggets... very weird workers at this location...
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March 2024 by barb hagins
Food was cold had to put in microwave to
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March 2024 by Alexis Kat
Very clean and God like hot n spicies made me ascend into a higher
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March 2024 by J Carter
I received a drink that tasted poorly & asked for a different one WITH my receipt. Both cashier & “manager “ were rude & SASSY about exchanging it. It’s never been an issue any other location. Need customer service training!!
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March 2024 by Thetruth Yuhide
Absolutely garbage. Food not cooked correctly and worse is management. Do yourself a favor and drive to different
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March 2024 by Tiffany McMann
I like my fries re-fried, luckily. Idk about the next person. Usually they’re a little fresher here.
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March 2024 by Deborah M onroe
Very nice. Food nice and hot. Clean tables to eat on. The Cadhier she was very sweet and polite.
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March 2024 by Susan Robinson
Best Playland for kids in Phoenix. And friendly staff. Great customer service.
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March 2024 by Marissa King
Actually the worst Mcdonald’s I’ve ever been to. The employees are actually incompetent when it comes to handling both drive thru orders and mobile/in store orders. I placed a mobile order at 7:58 PM and did it for curbside until me and my boyfriend got impatient after waiting for 15+ minutes when it said 2-5 minutes. We end up going inside and there’s around 7 people in the lobby also waiting to be helped/pick up their orders and when we’re finally helped the employee just walked back to the kitchen area and looked up at the screen with all the orders on it as we can literally see our food and drink sitting on the counter next to him. My drink proceeded to melt halfway by the time I got my food which was at 8:34 PM. (I did order the drink separately, but I told the employee that I ordered that as well) So after getting our food, we just left without the drink because it was pointless to stand there and wait for an employee to gain a few brain cells and piece together simple concepts. Keep in mind every single other person in the lobby was also upset due to the complete lack of service efficiency.
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February 2024 by HeyThatsMatt
I went there to get some lunch as I was hungry and mcdonalds is close convenient and cheap I ordered sum nuggets and frys food I'd say requires some sauce most of the time I asked for Buffalo and ranch but instead I just got like 1 Buffalo and a bunch of ketchup when I asked for more sauce the manager proceeded to yell at me and get hostile when I asked for more sauce saying he knows enough sauce was put in there I wasn't even mad or rude I just politely asked for more and that's what happened it was rude and scary definitely won't be going back wanted to call corporate but it's a mcdonalds manager so I don't care that much but thought I'd leave a review and let everyone know
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February 2024 by Trudy Castanelli
The female Mexican manager was one of the utmost disrespectful McDonald's employee that I have ever come across!! She personally made a mistake of leaving out part of our order and did not want to correct it. The job she had is to take orders, give orders and/or make sure the orders are COMPLETE!!! She was too busy on her damn phone getting on other employees for her mistakes. She knew that she had left out part of the order because she said that she did not expect us to come back. 5 miles for a family treat only to travel back a second time to get our left out food. She's irresponsible and VERY INCONSIDERATE!!! At the time we returned, there were TWO separate families there to have them correct their order. McDonald's is really slacking on employees that they hire!!!
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February 2024 by Frenchescia Stafford-Trowery
This was supposed to be a 5 star review. For Amy it is, my food was just slightly warm, not very hot at all. Fries where where unappealing. So Amy nicely and what seem like a can do additud went to remake the order. I was happy with her service. But there was man taller in statue it seemed that made a comment about about the area. As to say customers here are unreasonable or difficult it appeared to me being one. He handed me my food with this painful fake smile on his face. I didn't end up eating the food after this. It unsettled me and I went from feeling happy and taken care of to staring at my food. We had been coming here for years. They always had made my daughter smile to. But I guess he'll feel like a winner. Making someone feel uncomfortable eating there and taking their child just because they wanted to be happy with their food. I won't be back and the food went in the trash, I trusted Amy with it so I didn't watch. But he handed it to me. I'm good, would rather starve. Like I said without his impute this would have been 5 stars. ?
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February 2024 by Tammy Boll
The drive thru line is
