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April 2024 by Jillian Renee
Ryan Wilcoxson was very rude and unhelpful with the 3 mattresses we purchased and needed to exchange. Didn't even get up to greet us when we entered the store even. Continued sitting at his desk the entire time we browsed as we are also purchasing another mattress. He refused to handle the exchange because it "would affect his paycheck personally" This screams scammer and that he only cares about the sales that affect his paycheck and not the actual customer or store. Be aware of Ryan. Highly recommend visiting the Scottsdale Sonoran location for excellent customer service!!!
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April 2024 by Lori Russo
Ryan was knowledgeable and professional in helping us select the best mattress for us.
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April 2024 by Erin Healy
Ryan was the perfect sales man for the day. He greeted us as soon as we walked in. I heard his pleasing good bye to the satisfied customers leaving. He answered all my questions and he physically showed me where each model I ask d about was. He showed me my prepurchase receipt and pointed out my savings and he entered them in an organized.manner. Today my mattresses get delivered. I highly recommend this mattress firm
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March 2024 by William Grant
Very friendly and knowledgeable..great selection to choose from
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March 2024 by Rene B
I had an excellent buying experience at Mattress Firm. I tried the low, medium and higher priced mattresses with no pressure from salesman Ryan. He told me about the differences and left the decision to me. It was a seamless and pleasant experience. I will be back for more mattresses and you should too.
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March 2024 by Brianna Emmett
Had an amazing experience! I am very happy. Will definitely recommend this location to everyone
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March 2024 by Tyler ordaz
Such a great experience, went in just wanting to look and feel and ended up feeling every mattress in the place until we found what worked best for us! Carrie helped us out and was awesome and helped us pick our favorite mattress for our new home! Thank you so much Carrie 10/10 I recommend this place!
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March 2024 by Danah Henriksen
I had a great experience working with Alexander at mattress firm. He was helpful, thoughtful and attentive and provided lots of great information and support without pushing a hard sell. Good quality products and fair pricing too. Looking forward to getting my new mattress and I am very happy with the whole experience here!
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February 2024 by Mahamed Rashim
Best sells lady and very helpful thank you very much
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February 2024 by Anice Morales
I went to Mattress Firm first. Ryan helped me out. I then went to several other stores, big box and department stores. I was trying all brands and styles. Ended up back at Mattress Firm. Ryan’s helpful advice was great and I never felt pressured. Got the best mattress and deal. The mattress wasn’t in stock at his store but he found one just up the road at another location. We picked it up and I couldn’t be happier! Thank you Ryan and Mattress Firm.
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February 2024 by Nicolas Campbell
Carrie made our experience buying a mattress so enjoyable and made sure we were fully informed on our options. We are really happy with our mattress selection but Carrie’s service made this very memorable.
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February 2024 by Lauren Tang
I seriously had the best experience coming to this Mattress Firm today. I have never stepped foot into a mattress store before and my experience today completely exceeded my expectations. Carrie was AMAZING to work with. I cannot say enough good things about her. She was extremely knowledgeable, professional, and personable. She answered all of the questions I had and made us feel very comfortable the second we stepped into the store. If you are looking for a new mattress, I would 1000% recommend working with Carrie at this Mattress Firm. I will recommend her to all my friends and family!
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February 2024 by Sharrie Lay
Carrie was incredibly friendly and extremely knowledgeable. She took her time and walked us through the different mattresses and answered all our questions.
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February 2024 by Allan Enriquez
Carrie had so much positive energy and attitude! I wanted to buy more beds !! I will definitely be sending everyone I know to Carrie!!!
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February 2024 by Shea S
Carrie was so awesome and took her time to make me feel sure I was purchasing what I wanted and not feel pressured to buy anything. Thank you so much Carrie for helping me make my first bed purchase ever, it's not cheap but I can't wait for the sleep I'm going to get in it.