-
March 2024 by Kelly Halwood
Alyssa is an absolute gem! She remedied an issue in the beginning that left a sour taste, suddenly sweet! Can’t wait for my appointments coming up.
-
January 2024 by Nancy Mireles
Not happy with my massage I told the therapist where she needed to focus my back between my shoulder blades and she spend most of the time on my arms and feet!! I was looking forward to have a great massage but I was very disappointed!Will not be going back!
-
January 2024 by Numeria Zayas
Massage and stretch services are usually excellent, but sometimes the person working the front desk is coughing and not wearing a mask.
-
December 2023 by mo mo
there are a lot of massage therapists i love here (shout out mercedes, david, rachel, and abel) but i just had an INSANELY amazing deep tissue massage with fabian which reminded me to leave a good review :) the people here will do you right!
-
December 2023 by Christopher Lesure
I would give 0 stars if I could. I was booked for an appointment, and made other plans around the scheduled time. The next day, the office called back, telling me they could no longer honor that time and that I needed to move my appointment to another time. I begrudgingly accepted although I had already changed my schedule around to make the initially scheduled appointment. After changing my personal schedule again to make the second attempt at an appointment, lo and behold, they called back a few hours later to tell me that the second time was ALSO unavailable but they could book me "next week" if that worked. Garbage customer service.
-
October 2023 by Luisa Salcedo
This location has amazing therapists, yet sadly the customer service is lacking. The staff gives inconsistent information and had my credit card charged twice even though I was told my account was frozen.
-
October 2023 by DOUG ONESKO
Terrible terrible massage started 10 minutes late and finished 10 minutes early I very clearly requested work on my hamstrings and glutes and got 60 minutes of an elbow in my back Where do they get these people?Then they ask if I wanted to leave a tip ?
-
August 2023 by Oran Switzer
I paid for a year of massages on the advice of a doctor, but I couldn't find massage therapists at this locations willing to focus on the areas that benefit from massage and avoid the areas that don't. That and too many cancellations and scheduling mixups for my liking for a service I had already paid for.
-
July 2023 by Mitchell Clayton
Visited Massage Envy today and received a very relaxing professional massage from Jai/Jamie. She was very attentive to the stress that built up in my body. I left feeling very relaxed and at peace. Thanks Jai, you rock.
-
July 2023 by Dennis Richardson
I have a great experience in Massage Envy. It was so relaxing after the massage was done and also the staff and front desk are very kind and polite. The massage was good and very professional. I’ll be sure to come back.
-
June 2023 by Iesha Jones
I have been a member with Massage envy for two years and everything has been good except this specific location on camelback staff are very rude and unprofessional. Mainly by front desk lady named Rebecca. People come to relax not get worked up with people being rude after a massage. I wasn’t even going to complain about the massage tech falling asleep during session because I did enjoy the pressure. Until I walked out the door to get ready and leave and I said bye have a nice day nobody said nothing until I put my hand on the door handle lady rudely mentioned restrictions about me being pregnant which is fine….it’s the way she said it and she put the icing on the cake with her attitude. The massage was fine wasn’t the worst but I would want respect as I respect. No one was on the phone they could have say have a good day… as I was the first to say and didn’t even get customer service back. I complain end up getting one credit back but not worth it I wish I never came here now I’m worked up and my anxiety is up from the way I was treated.
-
May 2023 by Tess Farrington
Great massage. The massage therapist asked what kind of massage I wanted, how firm, and any trouble areas or areas to avoid. Rooms are clean, and comfortable.
-
May 2023 by Sarah Tarantula
Massage and facial services are great. Make sure you book with Mercedes for a massage!I do have one complaint, they recently remodeled and took out a warm inviting waiting room that had a fireplace and plants, and replaced it with a cement dentists office. My picture generously doesn't capture the stark coldness of the room.
-
May 2023 by Jeff Winters
Massage Envy was a really nice experience. The staff at the front desk was very polite and efficient. There was a bit of a wait time to get in. The massage was really well done and very professional.
-
May 2023 by Valerie Salgado
First and last time I place foot into this place. I was really looking forward to a massage needed and recommended by my doctor. Showed up for my appointment, and was turned away with no solution besides rescheduling me for a later date. Massage therapist had an injured hand and was not able to provide the services needed. A phone call to let me know ahead of time would have been greatly appreciated. Would have avoided the long drive and inconvenience of being turned away. No proper apology, horrible customer service from the lady’s.
