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April 2024 by Marie J
The staff was fabulous..
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March 2024 by SuperMarshaw
I wish I could give them a zero. I came here from way across town for this appointment for eye makeup assistance. I was late. They told me they had other appointments. However. I never saw anyone else come in for thier alleged appointments within the thirty min time slots that they said they had. I drove back here a second time for my appointment. I was late with traffic construction. The lady was rude and said we have alot of appointments today. We can't see you until 530pm today. I asked if there was anyone else coming in right away. She said yes. However, I waited around to see if anyone else came. No one else came in the 20-25 mins I stayed in the store. Then while I'm there, a white lady comes in without an appointment. She is sat in the chair and waited on a catered to promptly. I will NEVER buy any Mac products as long as I live.
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February 2024 by Belen Oaxaca
Wow, what a great experience. I came in for some inspiration for a 60s themed party and Anna transformed me in minutes. She was absolutely incredible and I’m so thankful for her expertise.
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December 2023 by Linda Mayo
Excellent customer service‼️
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October 2023 by Vince R.
Mia helped me today. She was very attentive and helpful in assisting me with my questions and helping me find the proper skin tones I was looking for.
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October 2023 by Jessica Lopez
Mia helped to do my eyeshadow makeup was a last min appointment.& let me tell you she did an amazing job so nice!Plus was able to get some products I wanted to try out.Everyone in the store was so welcoming and niceDefinitely recommend the location.
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September 2023 by Tamy C.
I called in yesterday and spoke with mia. She was the worst. Huge attitude super unhelpful and clearly hates her job. 0/10 I recommend going to the mac in Scottsdale or Nordstrom.
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September 2023 by Ndifreke Inyang
Great products. MAC cosmetics is the best for me.
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September 2023 by Hannah Chiavari
Dani helped me out last night with matching my foundation perfectly. She was so patient and attentive. I only went in for that specific thing but left with a few more items under the peer pressure of my own 4 year old daughter lol thank you so much for all your help!
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July 2023 by Kristen B.
Amy at the MAC store at the Biltmore really took the info I gave her and delivered a solid approach to my skin care challenges from the cosmetics angle. She took the time to listen, also consider the product I was initially looking for (which was wrong) and help me put together what will be a long term approach thanks to her. It's always nice when you come across someone who works with people who takes the time to listen to them!
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April 2023 by Sean McCreary
Very helpful staff with the perfect recommendation for my skin tone.
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March 2023 by Daniel Smith
Stopped by to turn in my old lipsticks, since the program is expiring, I was helped by Allison, who was very kind and generous with her time. She also recommended the sale of 20% off the whole store if I wanted to continue shopping, which peaked my interest. I’d recommend her for your Mac needs.
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March 2023 by K. H.
Allison was informative, helpful and not pushy. She was patient and helped me find what I wanted. Will visit again!
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March 2023 by Anna Flowers
came in to replace my old, used-up lip liner and everyone was so friendly and helpful :)
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March 2023 by Ana Santos
Thankful for Amy as she helped me out with my makeup ❤️
