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January 2024 by Kassandra V.
But then things kind of fell apart: got an email the week of Thanksgiving that our belongings were on their way to ND and would be delivering either before Thanksgiving or that weekend...I then messaged on 12/7/23 stating we still hadn't heard anything. Ace responded that the delivery is Sunday through Tuesday. I tried to track the move through King's link but nothing would load. Tried multiple times. I then messaged again on 12/12/23 letting King's know that my tracking didn't work nor had we heard from a driver or anyone in regards to the move; Ace responded that our driver was almost to ND! He replied again saying a radiator hose broke due to the high altitude. My husband used to have 9 trucks over the road trucking so we were getting a little nervous. I also messaged David to ask for assistance and he said they don't work Thanksgiving. That's fine except it's now mid December. Finally the driver Claude called me himself letting me know the truck was still in ARIZONA and that he'd be leaving that day or the next. Ace called me as well and still had the incorrect information saying the truck is close to you....which it absolutely was not!!! Claude did a fantastic job of keeping us updated but there's a lack of service for the in between of King's. I was so impressed at first so it was highly disappointing having people just reply to a concerned customer's inquiry without even bothering to look into things. Our items were delivered in great condition with thanks to Claude for taking the time to reach out to his customer.
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May 2023 by Alice Wheeler
Leo's Moving was amazing! We just moved this past weekend and the experience was incredible. The team was so courteous and handled all our stuff with care. I'm happy that I took my co-workers' advice and went with Leo's. Thanks, guys, you made our move a breeze.
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April 2023 by Crystal Curtis
Had a great move with Leos Moving. Scheduling was easy and the customer service great. The guys showed up on time and they worked steadily until everything was out of my apartment and into the new house. They had to deal with two long hallways in the apt and then two flights of stairs in the new house, but they were friendly the entire time. Highly recommended!
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April 2023 by Ida Allen
Leo's Moving moved me from Paradise Valley to North Carolina. Moving out of state can be overwhelming. They are not a broker, and I had the same guys at loading and also delivery which was nice. They wrapped my furniture, provided me with storage for 2 months until we closed on the new house, then delivered me to NC. The communication was great from start to finish. Michael came out and provided an on-site for us so we knew how everything was going to work. If I came back to Paradise Valley, I will be calling again!
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April 2023 by Lila Myers
We moved last weekend, and it was the best experience we've had with a professional moving company. The team was courteous and handled moving our possessions with care. I heard about Leo's Moving from two co-workers and I'm so glad I took their recommendation. The customer service was top-notch! Thank You!
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April 2023 by Traci Stewart
I don't know how much more I can say that is positive about this company then what is already written in all the reviews. Drew and Alex are true professionals. They helped move my son across town yesterday. They were on time, fast, efficient, friendly and simply just awesome guys. My son broke his leg on a motorcycle accident a couple weeks before the move and was stressed out over this move. Two minutes after meeting Drew and Alex, you knew you were working with pros. Fantastic experience.
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December 2022 by Sue Moreno
Leo's Moving made my recent move across the country much easier! I hated the thought of packing up my life and dealing with everything that goes along with a long-distance move, but Leo's made it all so much easier. The movers were professional and careful with my things, and they even helped me unpack at my new place. I would definitely recommend their services to anyone making a long-distance move. I had Leo's Moving from start to finish, they did not sell my job to someone else, Thank you Leos Moving!
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December 2022 by Ronald Fleming
From the first phone call to the final box being unpacked, Leo's Moving made my move from Tucson to Phoenix seamless. Their customer service was wonderful and their team of movers were so careful with all of my things. My customer service rep was friendly and available whenever I called. I would recommend them to anyone looking for a hassle-free move!
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December 2022 by Jenny Schmidt
I was so impressed with Leo's Moving! They showed up on time with a clean truck and great attitudes. They took the time to wrap all of my furniture and make sure everything was secure for the move. They brought tools for disassembly and reassembly at my new condo. I would definitely recommend them to anyone looking for a stress-free moving experience in Arizona!
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December 2022 by Lynn Patterson
Leo's Moving did an amazing job with my move! They were very careful with all of my belongings and got everything moved quickly and efficiently. I would definitely use them again for any future moves and I highly recommend them!
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August 2022 by HJ Harris
---I didnt open another account, dont divert the topic, stay on subject. I have other emails. I am a minimalist, and it was 3 bedrooms, my fourth bedroom was empty since my older son moved out, get your story straight before throwing around accusations, and your guys didnt even have to pack my two couches since they went to donate, since I had a family room and living room, I bought a different couch for my new place and I donated some other items as well, so yeah your guys dont know how to pack a truck since some of my items didnt go. Your guys dont know how to pack a truck, is why I had to make multiple trips. I didnt proposition anyone for the moving of something. My kids were there the entire time. My character is great. Your guys need to learn how to move items and pack a truck. Yes there was grief. I was told it was the last time we are coming out. Thats grief!!! When you guys need to come out as long as there is busted furniture from your guys breaking it and not caring... Just stating facts of how things went is all.... Not my fault the truth hurts.... I also was told by the guy that was here, that the movers that moved me were fired.....
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July 2022 by holly harris
I used this company and a lot of my furniture was broken and it was a struggle to get it fixed. The last message was to me, this is the last time we are coming out to fix anything. Well everytime I unpack something and look at my furnitire I find another broken item. My brand new lamps were bent. I shouldn't have to babysit men on packing a truck or moving my furniture. I just found more they broke but they said they wont come out again. I am never using them again or referring them to anyone.
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July 2022 by jasmine ca
Okay Actually it was one week after the move you guys first came out. And it was one bedroom not two. Get the story straight. Also it was a busted kitchen nook, book shelf, lamps. My king size bed had broken pieces of wood on it. Alot of my furniture was scratched badly tool. I shouldnt have to babysit your guys. Everyone knows when moving one puts the heaviest stuff in the front. They couldnt fit all my items in the moving truck. I was informed the truck was big enough. But the guys told they couldnt fit everything. Oh and for your info I am a minimalist so I know everything could fit. My stuff is nice and some brand new. They even had to redo the king bedframe when they were here. They offered to move the bookcase too. I didnt ask. So dont go turning this around on me. I had so make four trips in a rental van and stayed up for 24 hours going back and forth to move more of my things. I just got finished with chemo and my health isnt good. This really exhausted me. I am a single mom. But besides the point. I shouldnt have had to make all these trips because some guys are incompentant on moving me. Of course the repair guys has to come out. My stuff is broken and not even fixed properly. The bedframe had missing wood, broken pieces, it wasnt only about them not putting it together properly its about them busting my stuff!!!!!!!!!!!!!
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June 2022 by B H.
I couldn't post my review without picking a start. If this were the case, I would not have given Kings any stars. I moved from Scottsdale, AZ, to Fort Worth, TX, last July for work. I picked Kings Moving Services because I wanted to help local, small businesses and I learned an expensive lesson. When moving interstate, always use reputable, national moving companies. Had I done that, I would have saved so much grief and anxiety. Below are my issues: 1. Kings wouldn't tell me the delivery date. I had to call almost every day for two weeks after I flew to Fort Worth and every time, Kings said that they don't know because of logistics. Finally, they called on a Sunday to inform me that the furniture will be delivered the next day. 2. The sales person/owner was rule, arrogant and obnixious. After I paid my deposit, he had a quick change about face. 3. Some of the fixtures were delivered broken and some of the furniture was missing. 4. They later on added an additional charge of $1,000. Moving is stressful already. Getting the wrong moving company will make your move a nightmare.
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May 2022 by John Scott
Great guys they packed and moved our house in 1 day. They even beat their estimated time by 1 hour and reduced price accordingly. Very nice and professional. Would definitely recommend them to anyone