JCPenney is a well-known retail store offering a wide range of apparel, home furnishings, and beauty products since 1902. Customers can find clothing for kids, men, and women, including big and tall sizes that are affordable and of good quality. The store features many name brands such as Adidas, Levi's, and private brands like Liz Claiborne and Worthington. It also provides a variety of footwear, jewelry, accessories, and beauty products, with options for free shipping and curbside pickup. The jewelry department is praised for its helpful staff and quality pieces, with many customers returning for jewelry shopping. The beauty salon offers services from knowledgeable staff who can do hair treatments others cannot. Although some mention difficulty in finding staff or cashiers at times, overall, shoppers appreciate the friendly service, clean store, and good selection. JCPenney remains a reliable place for clothing, jewelry, and beauty needs with a variety of options and great deals.
Refreshing to find a large DC epartment store still open.
August 2024
Ordering stuff online, got it two days later, service was friendly and professional. no waiting
June 2024
I stopped in today to do a return from an online purchase. It’s really sad to see this store so empty. Everything was nicely arranged and the staff was very nice. I ended up buying a dress too. Wish I had more time to browse.