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January 2024 by Nicky Garrett
I made an appointment to come in at 12 noon. They gave my appointment to someone who made their appointment on the wrong day. I had to wait and listen, and she messed his taxes up bad. She gave me some advice that I walked out on. All bad info. Went somewhere else today and got the loan they said we wouldn't qualify for. The old people do not work here anymore. The people that work here now, No Good! Don't trust these people with your taxes.
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March 2023 by Asia Gaines
The people in this office are so nice and very friendly I had a wonderful experience with Jacquelyn. She was very informative and assisted me all the way through with my taxes. She is very understanding regarding meeting my needs and answering any questions that I had. I highly recommend her and this office location!
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March 2023 by Star Martinez
To many mistakes were made very disappointed not pleased at all
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February 2023 by Michelle Kennedy
These professional people are amazing. I'm always in and out quickly unless I have to do something else and thankfully there computer system has a way to let you know that you have to do something else. I was able to get it done. Thank you
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February 2023 by Scharree Greene
Jackie was awesome however your Fee are asborent...very difficult for the average struggle Americans and senior citizens
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January 2023 by Trumisha Ben
I was scheduled for an appointment today at 5pm. No one is here and the door is locked.
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December 2022 by Floyd D. Toledo Jr.
Always professional and always very kind. They treat me like family.
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February 2022 by Daniel Bingham
I'm never going back to Jackson Hewitt. after being charged $450 for a standard deduction non itemized tax prep. I stupidly went there for 27 years. They repaid my loyalty by overcharging me. I found a really nice and competent tax lady who charged 1/3 of what JH charged me.
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February 2022 by Matthew Ahasteen
They treated me right and I will go with them again next year
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February 2022 by Popcorn Stroke
I love them so much they are amazing
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February 2022 by M Bishop
I had a fantastic experience with this Jackson Hewitt office. The process to sign up for an appointment was simple, and fast. After making the appointment I was given multiple reminders about the appointment which helped keep me informed on my tax appointment.The scheduling system was helpful in keeping me up to date on what I needed, where I needed to go, and when to do it. After getting to the appointment we were quickly greeted, and we were out of the office in no time. I plan to use Jackson Hewitt every year now.
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June 2021 by Kenney Ford
Wouderful normallyHad a problem with IRS they say they gonna call me but my phone not ringing why they forget part of fee is help with IRS problem
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March 2021 by Daniel B.
I've been going to Jackson Hewitt for many years.They have always done an excellent job. They are always friendly and helpful. The price for the service has gone up through the years. I do a simple none itemized filing. 2019 l paid over $200 fee. I was shocked that I was charged $451. I like going to Jackson Hewitt. But not anymore.
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February 2021 by Marlena Cooper
Lady gave me two different cards not sure if she knew what she was doing told me she was gonna finish and I would be getting a text I didn’t know there closed and I’m sol! I shoulda went to a different part of town
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March 2020 by Ebony Hamwright
Love all of them that works in there fast, honest,friendly great communication been going there for 3 years