“Had a great experience with Mereo and their customer service. Call was quickly answered, even at the late hour, and their representative was incredibly competent and knew exactly how to diagnose the issue, and walk me through the steps to fix it. He took the time to even give me recommendations on improvements to my internet setup, and was overall very kind and patient.”
“Patty Perez has always been so helpful and friendly. She understands my needs and gets it taken care of. Highly recommend other to deal with her. Patty is great!!”
“Thank you miss Lia for helping me clean my phone. Excellent customer service from these young ladies. Glad I'm only a block away if I have any issues I always come back here.”
10AM - 8PM
4551 E Cactus Rd, Phoenix“I went in to get help figuring out a problem with my texting. Michael came over to the table and found out what was wrong and corrected it for me. He was nice, patient, and PROBLEM SOLVED. I was Soooo relieved.Thank you Michael, you deserve a raise”
“This store is highly recommended, they always have a very good attitude towards customers, they support you at all times if you have to make a cancellation or when you have to migrate your data from your old phone to the new one.”
“This specific location has always been great! Jorge is amazing he’s always answered all our questions above and beyond.Any situation we’ve encounter jorge, has always helped and honest even if we had to come back the next day.”
10AM - 9PM
7611 W Thomas Rd Space B036, Phoenix“Was helped by Kassandra, super professional and sweet! Knew what she was talking about and explained everything well to me! Would most definitely come back and talk to her about my t-mobile account! :)”
“Yadira and Jose Luis fixed my phone so fast. They knew exactly how to restore service and did so quickly and were very helpful otherwise as well. I left with a fixed phone at no charge as well as reduced price service. They helped me find two discounts that I am eligible for and didn't know about. Excellent !knowledgeable and friendly service here! Great job”
10AM - 7PM
3545 W Dunlap Ave, Phoenix“I was really having day with people giving me bad customer service. But let me tell you this when I walk in to this Boost Mobil store, I felt the customer service coming in the door. Nayeli was sweet and warm. She was trying her best to make my day, and she did. When I say Nayeli did her job, she did so much more. I wanted to give her a big bear hug. She gave me some water and some tissue it was not a good time, people can be so mean and nasty for what reason. Nayeli took the time out her day to walk me through everything step by step. What ever that I did not know she explain it to me till I understood it, that was so big for me, I was blown away with that. If you are looking for some good customer service come to this Boost Mobile 3545 W Dunlap Ave you will leave out better than when you came in . Nayeli I am so grateful to have meet you. Thank you for your over and beyond customer service YOU ROCK !!!!!!!!”
“Elizabeth was pleasant and very helpful to my family and I highly appreciate her services On 8310 W Thomas rd Store you will be happy you came. Elizabeth the Franklin family thanks you so much ??????”
“My son and I were on our way to Sam's club and stopped by to get him a replacement phone . Maria was there to help us out right away and helped me with my phone bill .”
“The staff members are very friendly in helping their customers and also welcoming them ? as they enter the door ?. I really do appreciate their services so much, I was having a problem with my new device that I had bought from T-mobile, and then I had to keep returning for them to fix the issue until they resolved the problem with the device, so that being said, I really do appreciate the young man who has assisted me with my phone ?.”
10AM - 8PM
4043 N 33rd Ave, Phoenix“Marya has excellent customer service! She made sure to great every person that came thru the door, and helped me quick and efficiently! Make sure she’s rewarded?”
10AM - 9PM
3434 W Peoria Ave, Phoenix“Special thanks to Michelle, GREAT customer service. She really took time to work with me involving which phone would be the best fit, helped me transferring data from 1 phone to my new one, then help and advised on apps I had. Thank you SO much. I left feeling really comfortable in my decision.”
10AM - 7PM
2617 West Bethany Home Road Ste 5, Phoenix“Lori was amazing! She went above and beyond our expectations and actually cared. It's been awhile since I've been to a store and had such amazing customer service!”
“Spent most of my Sunday morning with Ivan over at boost on cave Creek and it was a great morning he helped me with my phone which had died. So glad I walked into that particular store!!!!”
“Came to this T-Mobile for the first time. Usually go closer to my house. Awesome location. YAMI Was the name of my customer service rep who was awesome truly caring and extremely helpful resolution. George is the manager thank you T-Mobile for taking the time to vet your employees because the manager hired awesome people and the whole vibe is good here support this location for T-Mobile if you have that service or if you’re looking to change.”
“My experience with Tatianna was fantastic ! Quick ! Efficient ! Professional . They did great job of getting me a new phone and transferring all the info and was super helpful and pleasant ..”
10AM - 8PM
5215 W Indian School Rd Suite 101, Phoenix“I Would like to give this stores customer service a 10/10. Came here today because I broke my screen protector to my watch and needed it replaced. Went to a store on 43rd and McDowell where they immediately just tried to sell me another protector with out asking me the right question of "whats the number for the watch " he just asked for my number and said it wasn't the right coverage and i couldnt find my receipt to help with the situation. Well when I came to this store I was helped by Erick and right from the start asked me the right questions to help me out and find the warranty and even gave me a copy of the receipt again. Day and night between customer service thanks again !!!”
“I went in there for a new phone and a watch , and I was helped almost right away. The gentleman that helped me was nice & knowledgeable. And I was in and out within 45 minutes.”
10AM - 8PM
4314 W McDowell Rd, Phoenix“Eber, Paloma and Joaquin are so amazing! They helped me and my family pick the phones and update to a plan that is perfect for us. They were so kind and patient with us. 10/10 service! ?”
“This TMobile location has a stellar manager. Crystal helped me with some issues with professionalism and patience. She went above and beyond to make sure I was treated fairly. I can honestly say Crystal provided some of the best customer service I have received in years.”
“I am very happy with my Sparklight service. I had internet connectivity issues and in a timely and precise manner Sparklight sent technicians (Pat) over and had my internet service back and running.Thank you to **************, *******, *** and his supervisor for the exceptional quality of service. I will be using Sparklight internet for many years to come.Great communication, timely service, excellent customer service.”
“The best store I have ever been to, I am very grateful to Gabriel who helped me buy my cell phone and I want to thank him for explaining everything to me in Spanish and making the purchase easier for me”
“Hello, I don't have much in this company, but since I started with them I have had many problems for different reasons in customer service on the phone, they did not want to help me and the attitude was very despotic, I decided to go to this store. What was my surprise when I entered I found a very kind and professional girl, she helped me like no one from that company had done, I was very happy with the help and the treatment she gave me, very professional and kind, her name is ANDREA don't hesitate to go with her.***** A+Thank you”
10AM - 8PM
1810 W Northern Ave, Phoenix“I was just in the store and Cassandra and Adriana made me and my family feel like we were family they helped us get everything done in and out in a jiff they were so very kind and friendly we definitely recommend”
“This store is my go to store. Every time I come into this store, I'm always helped by the greatest people ever! Tonight I got the pleasure of being helped by Giovanni!! He was so friendly and patient and very knowledgeable. I love this personality and he's super cute. Keep hiring the best people Boost!!! Love this store!? KW”
“Walked in with a bunch of questions and problems and left with answers and solutions Thank you Azalia hopefully I spelled that correctly you definitely helped me out and you were very informative and patient let's keep on swimming ??”