December 2023 by Olga Rios
Yesterday we went to look for costumes for the companions for the surprise dance of a quinceañera. Two of the employees were helping us. We were willing to buy the jacket, vest, shirt, pants and boots for 5 young people. We were measuring a complete costume for three young people and so that the young fifteen-year-old could choose the one she would like, the lady who was at the register began to scold us about the dressing room, there were about 8 people, including the children, the lady began telling us to hurry up that she needed us to get out of there, she looked very upset and then she started to get upset that the two chairs that were inside were for those who needed to buy shoes, we asked for boots to be measured and they told us that it was very difficult to take them out of the back, they only have a dressing room at the latest With the bad treatment and the lack of good customer service we decided not to buy anything, this message is for the owner of this business due to the lack of professionalism of his employee he lost a purchase of about 2,000 pesos I don't know if she is the owner or No, but remember that Customer Service and treating a person well is essential for the growth of a business. I hope and improve customer service for your own good.
