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August 2024 by Pauline Villa
One of the smoothest car deals I have ever done. Nick was extremely nice and professional. He assisted my son in his first vehicle purchase and we were very impressed and grateful for his help. Thank you Hermes Auto Group!
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August 2024 by Michael Carrion
Nick is the man!! Got me into the perfect car, and is extremely knowledgeable. He’s honest and knows his stuff. Don’t get your vehicle anywhere else, him and stela are the best.
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July 2024 by alexis Vargas
Sold me a 428I love the car!!??
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July 2024 by Lisa roberts
I typically hate the car buying process. I was referred to Nick by a friend and I don’t think I’ve ever had a better experience. My son in law found the perfect truck for me at another dealership. Nick purchased it and had all my paperwork ready when we arrived. He gave me a great price for my trade in. The whole process was easy and fast, which I like. And Nick is definitely a straight shooter, he doesn’t do the wheeling dealing tactics like I’ve experienced before. And his personality is great! If I could give him more than 5 stars , he’d definitely be a 10!
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May 2024 by Analyssa Weeks
Nick gave me a great deal and worked great with me !! love my new car
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May 2024 by Khanh Pham
Bought my dream car from here , 2016 fr-s. Beautiful car, runs without any issues . Great price and Nick and his team made everything easy. From getting approved and even getting the price to where I wanted it . Definitely recommend this place .
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March 2024 by Luis Figueroa
The General Sales Manager started yelling and screaming at me after I make an offer. I understand getting upset about negotiating on a price but yelling to the customer without any respect. And after that he sends a text. See on the attachment. Good luck buying from this company
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October 2023 by William Tilton
Great selection of product. Something for every budget. Nick, is a fun and interactive professional,who works very hard for the customer. He is friendly and up front. Honest and easy to deal with. Whatever your transportation needs needs are check out Hermes Automotive Group Group
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October 2023 by rami ayyash
I would stay as far as I can from these delusional scammers
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September 2023 by Anna Montenegro
I recently had a truly awful experience with this dealership that I feel compelled to share. My little sister was kind enough to FaceTime me while she was at the dealership looking at a car. Little did I know that this dealership would turn out to be a complete nightmare.When my sister showed me the car, it looked nothing like the pictures. It was in terrible condition and clearly overpriced. I couldn't believe my eyes. As I expressed my disappointment on the call, one of the employees overheard me and rudely interrupted, asking why I had an issue with the car.I calmly explained that the car was an outdated 2006 model with a whopping 97,000 miles on it, plus it lacked any premium features. Instead of addressing my valid concerns, the employee had the audacity to belittle me by saying, "You don't know anything about cars." I was taken aback by his dismissive attitude and lack of professionalism.To make matters worse, this person then proceeded to light up a weed pen right there in the dealership and launch into a discussion about his political views. Not only was this highly inappropriate, but he also decided to involve my sister in his biased conversation. I couldn't believe the lack of respect and disregard for customer boundaries.As if that wasn't enough, he took the opportunity to talk negatively about me when my sister mentioned that I owned a fast car. Instead of maintaining a level of professionalism, he arrogantly challenged my claim and offered to take them for a ride in his so-called "fast car."It is absolutely unacceptable for a dealership employee to behave in such a manner. I felt disrespected, manipulated, and completely disregarded as a potential customer. The lack of professionalism, the smoking of illegal substances, and the unwarranted personal attacks made this dealership an absolute no-go for me.I strongly urge anyone considering doing business with this dealership in tempe to think twice. The unprofessional behavior, disregard for customer concerns, and the pushy personal agendas are clear indicators that this establishment does not value its customers. Save yourself the hassle and find a dealership that actually respects and values their customers' needs.
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January 2023 by Sean Gannon
pain free and straight up car buying experience. she was able to get me an awesome deal on a super clean gti. highly recommend this dealership!
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January 2023 by Katherine Davis
I just want to talk about Stella who I meet for the first time and an absolutely beautiful kind hearted person you will ever meet! And her finance team manager Nick who went above and beyond for the time I was there I can't begin to express my gratitude! Not only do they have beautiful cars to choose from and many options as well!!! Once again I just want to express the dealership line of choices I have seen while I was there and that Stella and Nick are by far the best people I have ran into at a dealership that is close to family oriented and have hearts of Gold and team work between those two are by far the most appreciated!!!! Once again THANK YOU STELLA AND NICK FOR YOUR TIME YOUR EFFORT IS MOST APPRECIATED!!!!
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January 2023 by Camron Clons
stella is amazing she helped me get into my car no issues very helpful and welcoming if you’re looking for a car come here they will get you right!!!
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September 2022 by Ray
Stella and Tim were great from the start. Very happy with my 5.0
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July 2022 by B K
I wanted to wait a couple months before posting this review since it can be difficult to tell what you’re getting into when buying a new car. ~5 months into owning my vehicle and here are my thoughts about this business..I found a 2011 GTI on the lot which on the surface looked like it was in perfect shape. The guys at Hermes were happy to give me the full CarFax report which includes all maintenance and repair history. Without much further thought, I jumped into making the purchase.Applying for a loan was a quick process given my history and I am overall happy with the financial aspect of it, even if the terms have been ever so slightly skewed for more profit on the deal. Overall, the car was sold to me at a reasonable price and I was not gouged so I am happy with that.The actual car itself has had no issues in the almost five months that I’ve owned it. So far so good. Everything top to bottom runs well and I did not run into any unwelcome surprises with the small ins and outs of the vehicle.The employees here are responsive and I feel like they are good people who deserve more business. I think those who got a “lemon” are more of a vocal minority, because of course you’ll hear about the few who’s car stopped working and less from the folks who are happy with what they got.Remember to look at the history of your vehicle before making the purchase. Refer to common repairs your model may need before committing to a large purchase. I am happy with my experience overall and have not run into any issues this far
