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October 2023 by Mike M
Associates are very very courteous and knowledgeable. They ordered what we needed and had it ready when we arrived. Glad we found this store. Go Grainger!
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August 2023 by Jeremy Esposito
I Went to pick up a Condecer fan motor that I ordered through on the phone and Ryan at the 51st Ave location help me out alot. Very knowledgeable and helpful. He explained all the ins and outs of how the motor works, how to wire it up. Very thankful for Ryan's help and advice. Very good dude!
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August 2023 by Kyle Shalley
Stood at the counter for maybe 8-9 minutes waiting line started as I'm waiting a Hispanic gentleman behind me starts talking to a employee walking up to help us they both start speaking Spanish and the employee starts helping the guy behind me. Normally I really wouldn't care it's just really annoying when I've been standing there waiting longer than the person who was behind me... I come here because I have to get things that my work orders really put a bad taste in my mouth because of what just happened.
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June 2023 by sabas sanchez
Mary is a great help she makes a great manager for Grainger! I would not be able to find anything with out her. Keep it up.
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June 2023 by Grace N.
Horrible customer service. We are a nationwide company account and order online with no issues but in store no one can ring you up. Need to have self checkout or something
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June 2023 by Omar Alvarez
Stopping by, Work related, it's Perfectly Professional. These associates are attentive and helpful.
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February 2023 by Timm Jurincie
It took right at 2 WEEKS to get a compressor motor that was promised in 3-4 days.Order was canceled, reordered, TWICE not by me, and supposedly was shipped directly to us, TWO weeks, 8 phone calls, numerous e mails, and on my last call, I was told it was at the local warehouse, but wasn't yet released for pickup. Several journalists later it was available.I ordered a Leeson motor, made in, I believe Missippi, and received a U.S. Motors, motor made in MEXICO.This, after being told that the Leeson motor was in the process of being shipped.I am, and deservedly so, not impressed with the quality of service nor amount or quality of communications with Grainger's.
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February 2023 by Bryant Erickson
Found the 1 1/2 inch square insert end caps for a railing.
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December 2022 by Sikita R
Awesome Customer Service, Thank You Ryan
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October 2022 by Sonia R
Thank you Nina for all of your help and I love your customer service. I wish more people were patient, caring and willing to help.
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October 2022 by Sonya R
Thank you Nina for all of your help and I love your customer service. I wish more people were patient, caring and willing to help.
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October 2022 by Richard Y.
This place should never be thought of as a last resort, it should be a first!!!! You can always find what you may be looking for and find things that you never thought anyone stocked. Grainger always has great service and everyone at your local store knows their stuff!!!! I have been dealing with Grainger for a very long time and all I can say is that it through out the years their inventory and customer service has grown to a perfection!!!! Next time you need anything for your project or repairs , do yourself a big favor and look up Grainger!!!! YOU WILL FIND WHAT YOU NEED!!!!
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September 2022 by Chad Shrader
Excellent customer service. Representative gave me the confidence that he could get the job done
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June 2022 by Shawn P.
Grainger is good... They have a lot of stuff but it's expensive. They are somewhere between a four star and five star rating so I'll give them a five. Call or order online ahead of time and then use will call
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April 2022 by Gabriel Chavez
Great store with awesome knowledgeable associates, very helpful a great experience.
