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April 2024 by Jozlyn Cabrera
It was super nice, very well organized, and clean, fully stocked up except for the berries but they did have a sign letting us know they were sorry for the inconvenience and will restock as soon as they are able to receive the product. Check out guy was super friendly. I feel they were a bit short staffed but all in all they are doing a great job with the little help they do have. I will absolutely be going back to this store next time I go shopping! Thanks to all the friendly staff for working so hard to keep it looking nice, neat, and well organized! A++ from me!!! Keep up the great work!!!
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March 2024 by J R
Frys in Phoenix AZ. They have everything here. Groceries, a Sushi bar, clothes,all cosmetics and skin care, bath towels,sheets etc. 1 stop Shop.
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March 2024 by Tj S
How is the cost of food rising higher than the pace of inflation? Greedy.
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March 2024 by Britne Link
I shop at this Frys often . I Have been for years. Usually staff is very friendly. Today marks the day that is, most likely, my very last time ever stepping foot inside that store. All new staff is acting like a poorly trained, military task force set out as loss prevention. Never felt like such a criminal. Being ganged up on by multiple employees at the self check out register, spending way to much time combing over the videos of my scans mutiple times. one even apologized to another eager but still patient customer for the long wait like it has bee an urgent matter. And when the agonizing investigation was over, low and behold .... i had scanned that tooth brush after all. It was in fact their machine in-accuratly estimating the weight of the products I had added to the bag. Wow. POOR CHOICES FRYS. I get the need to amp up loss prevention, however, you've got to find a better way then just completely abandoning customer service and professionalism.
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March 2024 by Brandie Flanders
My son and his friend went to this location to buy snacks. They left their scooters by the front door. An employee came and moved them outside. One was stolen right in front of security. The boys asked to see video and were told no. Place is full of homeless people who just linger around. Run down awful.
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December 2023 by Kristi Cody
Apparently customer service is no longer a thing. Asked 3 people to let me in the bathroom. No one could help or even call for someone to unlock it. Hope they have time to put my groceries away because they won't get my business. Not today!
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December 2023 by Faith Mellott
Kristin at self checkout was the best! We had quite a few items that we needed help with and she was so patient with us. There were also many other customers that needed assistance (the store was super busy) she helped everyone in a timely manner and was very professional. However, there was a customer there that insisted on snapping back at Kristin, asking for the manager and refusing the self checkout attendant's help. This woman was out of place and very rude. Couldn't wait to be helped like everyone else had to be first even tho others were waiting before her. Kristin kept her cool and call the manager (as the woman asked her to) did so much better than I would have in that situation . You've got a 5 star employee with her and I hope you give her praise and appreciation for the amazing job she does.
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December 2023 by Sonja Garcia
Always love going here. I always stop by the last chance areas and clothing. The employees are always so nice and down to earth. restrooms are usually clean.
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December 2023 by Leah
My second favorite Fry's store in Phoenix. My cashier today MJ was extremely helpful and patient when I had complications. She needs a raise! ?
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October 2023 by B R
Selling spoiled meat, sneakily layng out in packaging so customers completely mistake spoiled meat for good meat. Completely gray/black when cutting into meat. This has happens BOTH times i have visited this store. 3 weeks apart in visits, Horrible experience, won't even bother asking for refund. Just won't go back
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October 2023 by Steve Surfaro
The most courteous group of professionals in a marketplace that's as sprawling as a department store. This is the cleanest property in the Valley run by a staff that, by appearance is a fourth that size of others. Hard working is an understatement! Even the presence of Glendale PD is quiet strength from one of the nicest officers I've met. Thank you for a great experience.
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October 2023 by Deborah D Ross
I love Fry's, I would rather shop here. Especially Fry's Market Place, they have very nice quality clothing & there always at a discount.
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September 2023 by Davon
This USED to be my frys. I used to come here so much to the point my girlfriend thought it was an unhealthy obsession. But I guess becoming a frequent and loyal customer backfired on me. I got banned because apparently I shoplifted or whatever the morning before I came buy some seasonal items after my shift ended. I’m never even awake in the morning really and most of the my grocery shopping is done at night number one. Number two, just because the person who shoplifted happen to be another black man does not mean another black man has to be a suspect and you just ban them without even so much as at least asking them about it. That’s literally what racial profiling is. You could’ve brought me into loss prevention and at least showed me the evidence, but you made such a hasty decision based on speculation. You think if I shoplifted I’m going to return to the same store and also wear my work uniform that has my employers logo stamped all over in at least 5 different places on my body? Mind you it’s a very popular restaurant I work at, and if I shoplifted I would definitely be putting my job at risk. Lol I’m not that stupid. And for one of the managers to also be a POC and do this is very disappointing. Now I’m at a point where once I’m proven innocent I don’t even know if I want to come back. You’ll chase away a customer that’s been loyal to you, never caused drama with staff, or violated store policy, but not the person who actually committed the shoplifting. Congratulations on playing yourself ?
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August 2023 by Richard P.
way too many thieves (shop lifters}!!!!!!!! tired of price increases passed on to paying customers.
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August 2023 by Scott Vazzelin
Shopped here multiple times , everytime is the same , crowded and understaffed. It has a permanant help wanted sign on the building .very telling. Frys vest wearing employee s walking around aimlessly instead of opening additional check out lines. Instead they want you to work for free in self check out , and bag your own items. Yet when you ask a manager to open more lines they say use self check.uuuuh nooo.multiple employees hanging around outside smoking.2 actal checkers , lines 7 plus people deep. Customer service area 8 people deep and one employee doing their best. Today's visit will be our families last.