Firestone Complete Auto Care in Phoenix, AZ, has built a strong reputation for exceptional customer service since 1926. Located at 1141 E Bell Rd, this one-stop shop offers a wide range of vehicle services, including tire sales, oil changes, brake inspections, and engine repairs. The store manager, Skylar, is noted for his professionalism and dedication, often going above and beyond to assist customers. Many reviews highlight his accommodating nature and the team's commitment to keeping customers informed during service. Despite being busy, the staff works diligently to ensure customers receive timely assistance, even stepping in to perform tasks like oil changes. While some customers have expressed concerns about pricing and service matching with competitors, the overall sentiment remains positive, with many recommending the location for its reliable and affordable auto care. Firestone Complete Auto Care strives to meet the unique needs of every customer, ensuring their vehicles run smoothly while providing peace of mind. Those in the Phoenix area are encouraged to schedule an appointment online or visit the store for comprehensive auto care solutions tailored to their needs.
I had a pretty obnoxious encounter with another location, I had no intention of going back to firestone but we had talked to the store manager skyler and he helped in a great professional manner. There's a reason why this guy has store manager on his name ?.
July 2024
Took care of my maintenance needs right away. Quite satisfied!
July 2024
Customer service and they actual service was outstanding