Firestone Complete Auto Care in Phoenix, AZ, located at 12433 N Cave Creek Rd, has built a strong reputation for reliable and friendly auto care since 1926. Customers appreciate the comprehensive services offered, including tire sales, oil changes, brake inspections, and engine repairs, helping vehicles run smoothly and safely. Many reviews highlight the exceptional service provided by the staff, especially mentioning the store manager, who is praised for being honest, knowledgeable, and committed to saving customers money. Long-term customers have been returning for over 15 years, citing consistent support and realistic advice on maintenance routines. The team is known for taking care of customers promptly, even as walk-ins, and efficiently repairing issues like nails or screws in tires, often within hours. Visitors from other states, such as Colorado Springs, have noted the staff’s patience and quick service, especially accommodating deaf family members. The location is also appreciated for its welcoming atmosphere, with comments on the lobby's outdated decor, which is expected to be updated soon. Overall, Firestone Complete Auto Care at this Phoenix location offers trustworthy, affordable, and quality auto services, making it a preferred choice for many local residents and visitors alike.
After being turned away at two other locations, I ended up at this one where Nichol made sure to take care of me. She was very helpful and kind. Thank you!
June 2025
Great service and answers to my questions. Honored my warranty items.
June 2025
They fixed a flat for me in less than 2 hours and it's still going strong.
