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February 2024 by Talicia Jackson
This is the only place we bring our cars to get an oil change and tires and breaks done. Very quick and good customer service
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February 2024 by Simon Ramos
You can contact me for details.
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February 2024 by Lukas Manion
Communication and time management were just awful. I drop my car off at 9am day 1 for inspection, basic tune-up, and oil change. Store manager Fil even said over the phone total time to complete everything should be 5 hours. I called around 3pm day 1 for an update and was told they're wrapping it up. An hour or two passes and I call as they're about to close soon, they're still wrapping things up same as before. I don't hear back til I call at 8am next day and they are not even wrapping up, it's still in the garage because of a gasket they charged me even more for. Not only did they fail to communicate the delays with me, the only offer for my inconvenience was to deduct labor on a gasket I still had to pay the part cost on. Zero attempts made to deduct from the original invoice which was the biggest part of the inconvenience. Not only am I not going to recommend this place to anyone, I'm forever insisting others avoid these establishments and recommending them literally anywhere else!
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February 2024 by Edward Rogers
Been using Firestone stores for 10 years I've never had to return vehicles for additional work on same issues
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February 2024 by jasmine dasilva
Firestone did an amazing job at getting my alignment done in the same day I called. I was very pleased with their service.
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January 2024 by Ronald Snow Jr.
fast service
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December 2023 by Jesiqueblue Fernandez
I've been a Firestone customer for almost 20 years and I had a bad experience at a different location and I went to this Firestone and let him know about my bad experience and they inspected my car for free and promise to always take care of my car honestly, I have not been disappointed.
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September 2023 by Jason Jaurigue
My Nanas Jeep wasn't leaking oil before we took it here, she got a oil change now its leaking in our driveway. Horrible service.
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August 2023 by Clarissa Angulo
Negative stars if I could! Awful experience! Went in for your basic oil change, waited over 90 minutes in the building that had no AC. It’s triple digits out here as it is. This isn’t only uncomfortable for the customers, but the employees as well. Got home to immediately discover an oil puddle under my car. Called the shop and brought car back. Hopefully the manager and company can make this right! I have never experienced poor work as this, especially for an oil change. Firestone has always been my go to shop, but I’ve never experienced such poor service as I did today.Service: Oil change
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July 2023 by Giovanni C.
Had a appointment at 8am to get my car checked for a coolant leak waited until 12 to call for a update just to get told my car hasnt been moved. So i then waited 2-3 more hours to get told i have no leak i then pick up my car and on my way home my car starts to overheat due to there being no coolant.
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May 2023 by Frank D.
Fool me twice...shame on me. The first time I took my vehicle in, it took them 3 days to flush and replace my brake fluid, as well as replace one tire pressure sensor. Even though I had an appointment first thing in the morning. There was never any notice to me that my vehicle would be staying overnight, let alone 3 whole days. I had to Uber each day to and from work. Even though my sensor was replaced, my low tire pressure light stays illuminated, and I'm told to take it to the dealer cause they don't do electrical work. The second time I took my vehicle in, I had my check engine light looked at. My appointment was first thing in the morning again. I call around 3pm for an update and they said, "oh they're pulling your car in now". I call back at 5:45pm because they close at 6pm and I haven't heard anything. I was told to hold. 5:55pm rolls around and I gave up and decided to have my wife drive me over since I live half a mile away. I arrived at 6pm and everything is closed. I was never notified of any updates or that my vehicle would be held overnight AGAIN! So now I'm stuck taking an Uber to and from work once more. I never received a phone call the next day, so I decided to call myself and I was told that it's a problem they can't fix and my total for checking the engine light is still $100 even though they can't fix the problem. I could've taken my car to Auto Zone to have them check the Engine Light for FREE! So to sum it up, both experiences were TERRIBLE. No one ever calls me. No one ever updates me. They kept my vehicle both times overnight without informing me. And they charge me $100 for something they can't even fix. Awesome. For a "Complete Auto Care" company...there's sure a lot of things they can't seem to fix.
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May 2023 by latinagrl123
Went in yesterday for a nail repair on back passenger side and it was fixed and the guy said all 4 tires were checked, tire pressure and treads checked on all 4 tires and all was good to go. Got home and the right front passenger tire exploded. All tires are under a year old and still under warranty. Went back today to speak to the manager and asked what was done exactly, he stated standard practice is that all tire pressures and treads are checked and if needed, aired as well. Showed us the receipt showing all 4 tires were checked and looked at and he stated he stood behind his employees 1000% to do a thorough job. I asked to speak to that employee and he called him in, he let me ask him what he did the day before. Employee stated all he did was fix the tire and didn’t do anything else. So he just forged what was done on the receipt then? Because how else does a tire explode if you JUST checked it and it was good to go? But the manager stands behind his employees 1000%… hmm.
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April 2023 by Rok Sanchez
Don't recommend for Hispanics. I arrive early for my appointment 5mins later after not leaving my car I was told there alignment machine was broken sorry can't reschedule I should call in a few days to see if it's fixed wouldn't recommend for anyone really but most bad reviews have Hispanic last names maybe it's come down from corporate.
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February 2023 by Alex Kiefer
Fil helped me out this morning with an oil change. Great guy helpful and great attitude. First time going to Firestone and plan to go back for any other auto needs.
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February 2023 by John Bonifas
Oh my goodness. Swap out spare/new tire in less than an *hour* for less than *$200*.AND I got my day back.Screw the dealer, Firestone is my tire provider from now on!