Firestone Complete Auto Care in Phoenix, AZ, has established a strong reputation for reliable and friendly auto service since 1926. Customers appreciate the professional and efficient care provided by the staff, particularly highlighting an employee named Phil Flores, who is known for being knowledgeable, polite, and attentive. Many reviews mention quick and thorough oil changes, with one customer noting they were in and out in about an hour, despite initial expectations of a longer wait. The team not only performs routine services like oil changes and tire sales but also offers detailed inspections and repairs. Customers value the honesty and helpfulness of the staff, with recommendations on necessary replacements and repairs delivered clearly and efficiently. The store has successfully resolved issues that other shops couldn't fix, often at a lower cost than expected. Overall, Firestone Complete Auto Care in Phoenix is praised for its excellent service, timely solutions, and staff who treat customers like family. Those seeking trustworthy auto care tailored to their needs are encouraged to visit or schedule an appointment, confident that their vehicle will be well taken care of.
Don’t usually do reviews but I wanted to say what an amazing guy Phill is. Great customer service and great job all around. Will be definitely coming back!
May 2025
I brought my car for an inspection as I was going on a family vacation. Fill gave me a list that he recommended we should replace . It was very fast and efficient. I would definitely recommend to my family and friends .
May 2025
Excellent service in a timely manner. I had taken my truck to 2 other tire shops and they couldn't fix the issue. Here they found the problem and fixed it for less than I expected