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August 2024 by Josue Romero
Would give zero if I could.
Moreso on the customer service side.
Calling this location just loops to FedEx Corporate, which is entirely handled by an answering machine that is shoddy.
Once you finally do get to a human, the service reps are obviously offshored, and they do not understand English beyond the script that they've obviously been given.
Horrendous customer service.
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August 2024 by Brandon Thomas
Friendly and helpful this fed ex rules!
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July 2024 by Diana S
Terrible customer service especially from the manager on site Tues, June 25th @ 12pm. FedEx may have implemented a new process where customers must provide a license. I do not recall this being asked in the past. I was not shipping any hazardous materials. It was a children’s book.
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July 2024 by HUY LEPHAN
It appears that this particular location hired those that other businesses had rejected. The following sums it up: "not the brightest bulbs in the tanning bed, not the sharpest knives in the block." End of rant.
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May 2024 by david howell
Fedex is trash. This location in order to get rid of the chore my question was sent me to their online call center in the Phillipines, where you cant understand anything theyre reading off the cubicle wall. Zero help. Nothing but time wasted. Incredible how employees kill a business model. I will never spend a penny with this company. Send me a check for two days work pay youve cost me waiting on a package you cant seem to update or deliver on time. Unprofessional as can be.
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May 2024 by Tanner Herbert
The staff was quick and friendly. The woman who helped me, Michelle, even helped me fix a few errors on the documents I was printing.
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March 2024 by Mark W.
Ave who helped us at the E Camelback location was exceptional in every regard. Friendly, professional, efficient and all around terrific with the way she handled my printing and shipping requirements that were of the utmost importance. Thank you Ave!
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March 2024 by S. Bernstein
I would like to say Thank you to the fedex sales person assisting me today with my packages and questions . I wish I remembered her name.She was polite and helpful. It’s was nice experience.Definitely recommend going to that Fedex location.
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March 2024 by Amy Franklin
DO NOT GET A PASSPORT PHOTO HERE! Had to have mine redone twice (first one was to close up I found out) and they would not accept my husband’s picture at our passport appt. due to the picture color being off. They clearly have not trained their employees on the requirements of these pictures but are happy to take your money.
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March 2024 by Connor Wilson
Best FedEx location I have ever used! Everyone is very friendly. I had a huge order that was very last minute and they were able to get done perfectly.
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January 2024 by T C
Overpriced for Laminating Cover card (2 1/2 X 3 1/2)
Thank you for ripped me off.
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December 2023 by M T C
Overpriced for Laminating Cover card (2 1/2 X 3 1/2)Thank you for ripped me off.
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July 2023 by Tim Veach
Fedex delivers all my packages late. Literally every single time without fail...
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February 2023 by Danielle Jones
FedEx is offering a service and promoting this service on their website called Rush My Passport and it is an expensive scam. They claim to be able to rush your passport processing for a fee. I went into this FedEx office and they allowed me to login to Rush My Passport on one of their computers to apply for my passport. I paid $200 for this service. I still had to make an appointment at a post office to submit my documents that took almost a month to schedule out. Because of this you could easily apply on your own, pay the post office to rush your application and completely cut out the middle man that FedEx sponsors called Rush My Passport. What a consumer rip off! Shame on you FedEx!
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December 2022 by Jade Love
The service was good and we were able to get prints same day for memorial photos. Large photos. The manager of the store was nice and professional and once our prints were ready called right away within a few hours.
