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August 2024 by Esobar Pedroza
Extremely terrible customer service with her nasty attitude!
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July 2024 by Sean Mathis
Needed to send a document to China for my wife. Manager was inept and ignorant. Even after calling FedEx corporate and CBP as suggested by the manager, found out she was just ignorant.
I recommend going to the store on Thunderbird. Much more helpful.
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April 2024 by Chuck Hills
My experience had nothing to do with the employees or the store itself. The store was clean and the employees where helpful. My problem is that some people want to talk to a actual person and make sure their issues were addressed. It seems the people in the store have very little abilities to do so. All I wanted was to check on the status of my package and change my drop off addressed to a better suited location or to hold my package at any location. I was told that they could not do any of those things in person. I had to call a phone number and talk to a computer. That is unacceptable. Customers should be able to get answers when they come in to a location or but given someone who can not a computer. This is more for corporate to see hopefully. Thank you
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February 2024 by Dennis
Great staff and Service.25/01/2024 3pm
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January 2024 by Adel Adel
The workers won’t help you they will do anything to not take the package the two ladies that work there need to be more helpful with the customers
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October 2023 by tara Self
I have been using this location now for two years. Thier new self scan is a SCAM.I am not medicly cleared to lift anything over 15LBS. They upcharged my shipment over $35.00 stating my 4.6LB cookie jar weighed 35LBS. I can't even lift that. Do not use this location any more go to 59th and Thunderbird. This place is the WORST. Plus I tried to dispute the charge and was giving the runaround for over an hour! SHIP UPS FROM NOW ON!!!
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April 2023 by milenko Hnizdil
Helped me out. Quick service. Worker pretty quiet but listened and did the job.
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March 2023 by Bianca Diaz- Arundjit
Nicole gave me great customer service, the store was clean and the team helped me use the machines because I couldn't figure out how to put my print code in. Thanks FedEx! Appreciate your service
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March 2023 by Account .name.
Worst customer experience I've ever had in my life. Spent $165 for a package to get overnighted, which is insane in the first place, the package didn't get shipped until 5 days later. Was told by one representative it was due to "weather" I hung up the phone checked the weather (which within those 5 days there was no storms weather was perfect) I called back and was told by a second representative it was due to "influx of too many packages at that location" that they would be refunding me my money. It has been 45 days still haven't received a dime!! Will never ever use FedEx ever again.
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December 2022 by Sikita R
Very Professional and Great Customer Service Thank You Michael
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August 2022 by Austin Kiel
I don’t know why the receipt makes it so hard to leave the employees feedback! Tracy was amazing!!! Super friendly and helpful, I will be back to this location
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August 2022 by D Lyons Sr
Melinda was amazing and made us feel secure ok n what we where shipping. Thank you Melinda
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July 2022 by Monica Brock
Michael was the customer service representative that helped me out during my visit. He was very nice and he had me in and out the store and he helped me with everything I needed. I will no longer be going to UPS. FedEx from now on.
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July 2022 by Angel Navarro
They were supposed to be open until 6, but when we arrived at 5:40, they had already locked the door and no one could be seen inside.
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May 2022 by Evan Glaser
Great Staff!! Nicole and Autumn are perfect, encouraged me to wait to sign my delivery out until the pickup truck was ready. They kindly suggested I have a seat and wait for 30 minutes until the truck arrived, very clean and efficient?
