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March 2024 by Ben Franklin
This place is an absolute scam. I just had an eye exam 14 months ago and they're making me pay another $79 for another exam. Not to mention what happened to "get your glasses in 24 hours!?" I've been coming here for years, I think it's time to start looking for a new place.
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March 2024 by Reginald Fitzpatrick
Mona provided outstanding service! Moving forward I will purchase all eyeglasses from Eyeglass World.
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March 2024 by Zac Gunsch
Steven helped us out today and he was very helpful with getting my wife set up with her new glasses. Would definitely recommend this location and also recommend working with this young man.
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March 2024 by Alida
Rafael was very kind, explained everything in detail, very professional.
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March 2024 by Krystal Luna
Mona is absolutely amazing! She helped me try on so many different kinds of glasses to find what worked for me and best fit my face shape. When I came in to pick them up, she in no way rushed me and made sure I was completely satisfied with the way both pairs of glasses fit. I'm so happy to have had her help me. Thank you Mona!
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February 2024 by Vanessa Crone
I went here and had a fine time. I toldMy daughter to use them. After nearly a month, she got her contacts. When she picked them up, they sent her on her way without even trying them. AND she is a new contact user! They did not even mention solution, an eye cup to keep themIn, or anything. I will not return.
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February 2024 by Richard Priolo
ANNA HAS BEEN OUTSTANDING IN CUSTOMER SERVICE HELPING ME CHOOSE MY GLASSES.. I WILL HIGHLY RECOMMEND EYEGLASS WORLD TO MY FRIEND'S AND FAMILY.. ASK FOR ANNA3425 W Peoria av Phoenix
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February 2024 by Derick Solarez
#armyveteran - The worst customer service ever. Walked in to pay cash for eyeglasses. Immediately was brushed off and was told to pick some frames . I didn't have any help after that . Once I chose my frames the lady that was supposed to be helping me helped someone else instead while I sat there for fifteen minutes. I finally got up and left with my kids. Mind you there was other people there just watching me not even offering a helping hand. As an army veteran I advise all veterans to not use this location. Poor customer service and no help at all!
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February 2024 by josie medina
Mona was was so friendly and helpful she helped me and my husband out ! :)
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January 2024 by Andy Piceno
Very positive experience with eyeglass world staff.
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December 2023 by Debbie Rumbauggh
I called this location last night because of bad experiences with the cactus , bell road and Goodyear location .Informed Deidra what was going on and explained our situation.She pulled up my prescription and was told that they could help .Went there this morning, everyone so friendly and accommodating.Ana the young lady that helped us , very friendly and helpful Informed me that glasses would be ready by noon todayAll around great experience.Not sure why this location was given 3 starsI highly recommend this locationThe other places I mentioned 1 star ,DO NOT GO TO THOSE LOCATIONS
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November 2023 by Mike Hatten
I almost forgot what caring customer service was until I walked into eyeglass world on Peoria ave! I had the pleasure of being helped by a complete doll of a human being by the name of Mona. I needed glasses and she delivered. We found exactly what I wanted and got rolling immediately. She never stopped thinking about what I could need going forward the entire visit. Thank you MONA!!
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October 2023 by Angela S.
I got the best frames here, they were so helpful in picking them out!! but then they tried to upsell me on the lens like some kind of 1980's car dealership... everything was an add-on! .. She totally killed the sale with the obvious sleazy sales tactic. Don't treat people like their dumb. Ffs! Buying glasses shouldn't feel like You're trapped in a Seinfeld episode. Got tired and just got the frames!?
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October 2023 by John R. Tellez
Ralph is the man. My glasses were broken. I was thinking "great, what's this going to cost to fix". I walked into Eyeglass World and Ralph fixed them at no cost. The next time I need glasses I'll buy from them.
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October 2023 by fred airasolo
Brian Was great to work with she was extremely knowledgeable she spent a lot of time with me I could tell she was very good at what she did and she really cared I was truly impressed with the level of service she provided and her Extensive knowledge It's so nice to get that occasional surprise of dealing with a true Professional I will never go anywhere else from my eyeglasses