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October 2024 by Myro
When I shop at fry’s, sprouts, Whole Foods, Aj’s. I never get yelled at for using my reusable bags EVER. “Forget it, I’m so turned off by your service today” is what I said to one of the workers here. She responds “and that’s okay, have a good night sir” no purchase. I really wanted to say what I was thinking, but I did get in contact with higher-ups. She is your representative of this brand. I’m sure they have their daily and quarterly sales goal. She’s a liability. She can’t treat every single customer that enters this business as a potential thief.
In this economy you want a consistent flow of returning customers, not drive them away because some “lady” stole from your store last week or the week after (that has nothing to do with me). As a store owner in North Scottsdale, if my renters or employees treated my customers the way she spoke to me. They would no longer work w/ or for me. She’s not a good representation for this company and she’s not good for business.
The neighborhood is a mix, it’s developing and growing. Their combative attitudes will be this locations down fall. It’s a nice Dollar Store.
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July 2024 by Zarina
They have the worse customer service don’t talk extremely rude and no patience and the way the give you the receipts. No classes just ghetto might be in the hood but ain’t the hood act more professional or find a new job. And speak don’t like your job then quit.
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July 2024 by Gabriel Gomez
Never opens on time and always closes way before 9
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July 2024 by Daniel Barron
Absolutely rude woman throwing my groceries around and getting mad at me for no reason. She should be fired.
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April 2024 by Joshua Frank
I got here tonight at 8:57pm and a heavy set woman said they were closed. I replied you guys aren't supposed to close till 9pm and informed her I only needed to grab one item. She reiterated they were closed I then said ma'am it's not even 9 yet and they should stay open till 9 to honor their hours are marked for this store. It's 8:58 and she says they are closed. So I knew there was no persuading her to follow the stores policy to stay open till 9 like the store is listed to stay open till. This woman needs to be written up for not honoring store hours policy and for being rude. I told her I only wanted to buy one item and they were still supposed to be open. It's not like it was after 9. If that was the case I'd be in the wrong but since I'm not I'm letting people know they don't honor their store hours at least this woman didn't.
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March 2024 by Juss Nee
Arrived well before 9pm and they were closed but the sign says they close at 9pm. Not sure why it’s closed but maybe the time is just wrong.
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March 2024 by BLACK DADDY
The worst customer service experience. Every visit you will stand in a very long and unnecessary line. The store has two registers and only one person running the whole place. It's also not uncommon to have people jump the line and still get helped. The people behind the counter are hardly ever competent or helpful. The ice machine is in the front of the store exposed to the sunlight directly, more of an ice block then cubes. And many of the items are priced wrong. And the homeless steal from it and camp around it. Place should be shut down.
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March 2024 by Earlean Howard
Arrived well before 9pm and they were closed but the sign says they close at 9pm. Not sure why it’s closed but maybe the time is just wrong.
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January 2024 by Michael Rasmussen
Love this place!
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December 2023 by Scotty G
My experience was not the best the store is not very well stocked the workers are not very polite, I needed to use the restroom while I was there so I went to the men's restroom only to find the door was locked and when I asked one of the workers if I needed a key I was told that the restrooms are not for public use. All in all I give this place a -2/10 I would not recommend coming here unless you absolutely have to.
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December 2023 by cristy castillo
Today I went to buy this store, the cashiers were very upset, her name is Cynthia and the other one didn't tell me her name, they both got angry and called me retarded and made fun of me because I didn't want to buy a glue.
They also said that it should be embarrassing to pay more
with stamps the worst thing they did was that they were not ashamed to fight in front of my children and speak rudely in English in front of them, the manager of this store, take this into account. I have been buying there for 3 years and blas other employees are patient and yes people They don't have it or don't want to wear it, they always have a smile, thank you.
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November 2023 by Melanie Peña
The doors are closed when you say you are open
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November 2023 by Keala Horn
Got what I wanted not crowded
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November 2023 by Lavette Damethra Moore Phillips
Made it to the store at 843pm. The door was locked. I proceeded to walk in as a customer was walking out and the clerk told me she would not check me out and was going to PEPPER SPRAY me if I didn't leave! All this for two bags of peppermint Wow
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October 2023 by Novela Rebollar
Great. Got my small jar of Nutella and duct tape we need yesterday.