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June 2024 by Brent Pape
My company truck tire had to be replaced the previous patch failed.Issue is they put a different brand of tire on the truck and didnt notify me that it needed replaced. I didn't notice there was a different brand of tire on it until i got back work .I called and spoke to JJ and asked him to put the same brand of tire that was already on the truck (purchased at this store) they made me a 10 am appointment and it's 1045 and my truck hasn't even moved yet. Whats the point of an appointment? Maybe some simple communication would help. Very disappointing experience. I will say the guys behind the counter are very nice thats why 2 star not 1.
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June 2024 by jeffery allen
My daughter went here yesterday to get a rebalance and rotation. She can't remember who it was, but he told her that she needed two new tires, when she didn't, because we just purchased her tires like 4 months ago. All they wanted to do is try to sell her tires and when she refused they told her that they can't rebalance a rotate tires. I have never had a bad experience at discount tire and this was the first time. I guarantee you one thing as rude as they were to my daughter I will never go to discount tire again.
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June 2024 by JAMIE CHOLAK
Great service from the guys inside, they always fix you right and quick. Usually never have to wait longer then two hours and your on your way. My only issue this go around (reason for the one star) was the fact the young guy fixing my tire refused to pull my vehicle into bay and made me do it because the tire was flat, I'm thinking huge liability issue for one and two I believe that is your job and I am paying a fee for this service, so again why did I have to do it...my guess he couldn't drive a stick...this really bothered me, might think twice about who to go to now.
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June 2024 by Bonnie Mattick
I buy my tires at Discount Tire -- because the quality of tires and the outstanding service makes me a happy customer. Today I had my tires rotated (free service). I made an appointment for first thing this morning, and then I asked David (Asst. Manager) for a quick turn-around. He was happy to accommodate me because I had a business appointment that I needed to be at and did not want to miss having my tires taken care of. The service in this store is excellent ....all the customer service guys are attentive to the customers, polite and accommodating. I try not to schedule things too close together, but today was an unusual situation and David Gould, assistant manager, understood my request. Thank you for excellent customer care!
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June 2024 by Lynette Sego-Bartlett
JJ and Hudson were superb! Hudson genuinely cares about his customers from start to finish. JJ the assistant manager generously discounted my wheel and tire package making it an affordable and doable purchase for me, he even had to go pick up the wheels I chose at another location. That’s above and beyond exceptional customer service in a world where you rarely encounter such dedication and service anymore. Very helpful & professional gentlemen at this location! I don’t see me giving another tire shop my business ever again!! Loyal Customer for Life! Thanks ?
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June 2024 by gumbonic
Thank you discount tire. Very friendly people and good customer service. I've been bringing my vehicles here for over 10 years. I prefer buying Tires here over other tire shops.
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June 2024 by Kimberly Porfido
Great service, friendly staff, and actual time to replace new tires very quick.
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May 2024 by Robert Gordon
So far they're the best at what they do.
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May 2024 by TheSaltwaterKing
Love the free air check lane!
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May 2024 by Monte “Heavy MacMac G” Adams
Seems to have great prices and a lot ot locations and great customer service. They greeted us at the door.
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May 2024 by Yvonne Shaw Watkins
Very attentive staff immediate attention given upon entry to the store explained every part of the process positive positive experience
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May 2024 by Dennis C.
Why do they have you make an appointment when you only have to wait in line for an hour, anyway makes no sense. I believe it's just a tactic to get you to come into the store. If you are going to have people make appointments have a special line for them. I will find tires somewhere else.
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April 2024 by G Woods
Waited 3 hours for them to begin my rotation service. Other customers were taken ahead of me.
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March 2024 by True Eriacho
Orlando, Micheal and team are absolutely amazing. Helped finding a towing co.., and made my dilemma easy. Thanks a MILLION!
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March 2024 by Gary Kelliher
Great location. Great prices and outstanding service.
