As far as banks go this one has been fine. Their mobile deposit and usage of money when it's deposited takes a while to be able to use. The staff have been accurate and good with customer service every time I've needed to go inside.
July 2023
Aaron listened to my needs, gave pertinent advice, helped set up my new account efficiently (on a Saturday!), made sure it was operating properly on my mobile app, and was appreciative of both my time and being a member. Exceptional level of service that I count on at Desert Financial.
July 2023
Darius Mason was exceptional!Truly was helpful, kind, patient, answered every question I had. While also going above and beyond looking out for his clients! Thank you Darius and keep being you❤️P.S. I would give more stars if I could!
Your health and safety is a top priority, and to help minimize the spread of COVID-19 we’re temporarily adjusting branch operations. Our Phoenix (Ahwatukee) lobby is currently open for teller transactions, and by appointment for all other services. The walk-up ATM is open 24/7. Since 1939, we’ve helped thousands of members save money and achieve their dreams. We’ve grown from a small credit union serving the educational community to the Valley’s largest credit union, dedicated to serving Arizona residents statewide. Desert Financial remains financially sound and strong. We encourage you to use our contactless banking options: online and mobile banking, phone banking, or ATMs whenever possible.