-
December 2023 by Daniel Palmer
Do not do not do not shop here you get exactly what you pay for the phone does not hold a charge I'm pretty sure it's refurbished and I was lied to and told it wasn't and the bill came to do much earlier than 30 days so now I have no cell phone during the holiday season unless I give them 60 bucks early because I activated on 11/22 and the bill should be due 12/22 when I politely called the store I was told that there's nothing that could be done about this never will I ever shop at this location again completely unprofessional cricket is the used car salesman of phone companies when I called customer service to try to sort this issue out of my own the wait times were an hour to speak with someone I'm thoroughly dissatisfied in the phone the representative that handled the sale of the phone and the company overall the only thing I can say is the signal wasn't too bad for a cheap phone but do not do not do not shop here
-
September 2023 by Albert De La Cruz Jr
Kayla was frickin awesome. She helped me with my phone and gave me a bag of treats while I waited. She is one of the best cricket representatives I have dealt with period.
-
September 2023 by Teri Enfield
I came to this location at 35th avenue and Greenway 2 days in a row and there's a sign on the window today telling me it will reopen at 2:40 p.m. it is now 3:15 and the next closest store is 191ave n BellI have been sitting here for almost a half an hour waiting for someone to show up so whoever is running the store apparently is not running it and letting whoever run the store do what they want bad business here and literally really upsetting this is close to my home I just head back operation I have a back brace a walker and I'm doing the best that I can but now I got to go find anotherstore
-
September 2023 by Alisina mahmoodi
giving people gifts to give 5 star review eventhe store manager knows the employees are useless just taking the salary home
-
May 2023 by Maricella Portillo
Great customer service ?
-
February 2023 by Thomas Magnum
Good clean location. The young lady who was in there yesterday on 2-10-23 was so helpful, knowledgeable, and professional. Picked up a new phone while she (efficiently) was taking care of multiple issues and customers at the same time all while being on hold with boost mobile to help a new customer switch over to cricket. Great employee!
-
July 2022 by Duncan Lee
We had a screen protector put on a phone improperly. We went back three weeks later when we had time and the manager would not fix the situation and it costs another 40.00. Very unprofessional and do not go here. No customer service at all! They did not want to take any accountability.
-
July 2022 by Scott Basinger
Chris merely was awesome and friendly and accomodating
-
January 2022 by Krissi Gutierrez
If I could give negative stars I would. Purchased a phone and did not use or activate. Now in a major dispute over returning the device never activated or used and they refuse. They want more money to return the unused product and I end up paying for nothing. Ridiculous. This is why I left cricket over 20 years ago. Hate this company.
-
November 2021 by Robert Dishong
If I could give this location negative stars i would, by far the worst experience i had. employees were unprofessional and ripped me off. I went in a few days ago to upgrade and they added a line and charged me over 100 dollars for a $20 phone. they also charged me for an accessory that i never even received or even knew i was charged. i went to get help not to get taken advantage of. do not come here. employee name was paola
-
October 2021 by Patrick Rivera
Unfortunately because I work around water and have a teenage boy I visit this cricket more than I would like. But I have to say this was the best experience I've ever had at any phone store. M. Paola was the most knowledgeable person I have ever dealt with.. Thanks Paola..
-
August 2021 by Thomas Barr
Very friendly and helpful employees.
-
July 2021 by Ruth A Howe
Fast service not to many choices has auto pay easy to find
-
May 2021 by Giavonna G.
Mirka helped me in the store and she was awesome and , she was very knowledgeable and helpful made my experience in the store great!
-
March 2021 by Dominik Kasinski
Awsome store the ladies here are great and funny , very helpful cris helped me transfer my phone number and get me the stylo 6