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February 2024 by Jonathon Ladach
Very bad business policies. They install my sons phone screen incorrectly and said they will not fix unless I pay again. Screen goes in and out touch’s screen not working properly and screen is lifting out of phone casing. DO NOT TAKE YOUR PHONE HERE TO GET REPAIR OR FIXED. THEY ARE ONLY OUT TO SCAM.
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January 2024 by Katie L.
When I walked in there were 3 sale associates working, which is great for customer service. The girls were all bilingual as well, I worked with a lovely young girl named Barbie. She helped me activate the phone and transfer everything over from my old phone to my new phone. (I did have my old phone backed up) She was so sweet and kind to me! We were looking for a case for the phone but non were in stock. While we were sitting at the table, phone took some time to transfer things over, Barbie went out to her car to see if one of her old cases she wasn't using (which was grand new!!!) would fit the phone I just bought. Talk about above and beyond customer service and care.
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December 2023 by Jay Bee
Excellent service and more Evelin who knew how to serve very well, she does a very good job, very friendly
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July 2023 by Babara Ellert
Reps are friendly and kind.
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May 2023 by David P.
I just purchased a phone and case for it. The case does not go with this phone despite the managers claim that it did. The case blocks the flash. I asked to be refunded for the case. She said all sales on accessories are final as stated on my receipt. I was not informed of this prior to the sale and she said too bad it says so on the receipt. She did not care that she sold me the wrong product or that she didn't inform me prior and told me she would make a note of my displeasure. The worst customer service I've had in a while and by someone with the bitchiest attitude.
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March 2023 by Antwane Scott
Nothing in stock
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March 2023 by Derek Weaver
Great attitude.
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April 2022 by k D
I am speechless of the bad service they have they tell you straight up to buy a cricket phone and not even try to assist you with the problemNote that I have a Samsung brand s 21unlock it should work.
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April 2022 by KARLENE NEWMAN
Why pay more when u can get it online so much cheaper with no activation fees.I think cricket should have better prices for long term customers not just new ones.
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January 2022 by estelle corley
Best store everrr love all the workers there all nice ?
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August 2021 by Israel Gonzalez
Israel is da best, nuff said, stay up
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July 2021 by Valentin Rascon
No waiting very helpful and friendly ?
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April 2021 by Mario whittington
They helped me but the employees were a little rude.
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April 2021 by Jim K
Nice store with very helpful staff. They took the time and had patience with my elderly mother who was switching carriers. Highly recommend them.
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March 2021 by James Galkoski
They were very friendly and helpful. They resolved all my issues without complaint or extra fees they were awesome.
