Costco Tire Service Center in Phoenix, AZ, is highly praised for its helpful and friendly staff who go above and beyond to assist customers. Customers have shared stories of employees like Fernando, Kevin, Tim, and Fonsi providing excellent service, quick solutions, and genuine care. One customer was saved from a dead battery in the middle of summer thanks to Fernando and Costco gas attendants, highlighting the staff's helpfulness and dedication. Others appreciated how easy and smooth the tire installation process was, with helpful techs like Kevin and Tim ensuring everything was done properly and efficiently. The service is often described as courteous, professional, and patient, with staff answering all questions without pressure and providing honest recommendations. Many customers found affordable prices for repairs, such as tire patching costing around $10, and valued the honesty and transparency of the team. The staff's knowledge and friendly attitude make the experience stress-free, whether dealing with tire repairs, installations, or sensor issues. Overall, customers are very satisfied with the level of customer service at this Costco Tire Service Center and recommend it for quality, affordable, and trustworthy tire and automotive services.
These guys are total pros and they actually answer the phone! Very knowledgeable and willing to go the extra mile. Can’t go wrong with Costco and this location is top notch. Thanks fellas
February 2025
This crew is the best by far. Fazio in the shop was very knowledgeable. The crew displayed true teamwork.
December 2024
One of my tire sensors came on today after getting my tires rotated a few days ago. Kevin stopped and took the time to help me fill my tires and make sure I was good to go. I really appreciated this and his kindness!
