Columbia Factory Store is located in Phoenix, Arizona, at the Outlets at Anthem. This store offers a wide range of innovative outerwear, sportswear, footwear, and accessories, catering to outdoor enthusiasts of all levels. The inventory includes performance products ideal for various activities such as camping, hiking, kayaking, and rock climbing. Many customers appreciate the store's cleanliness and organization, often finding great deals on quality items. Some shoppers have noted that while prices can be high, holiday sales and promotions provide significant savings, making it possible to find items like windproof and waterproof jackets at affordable prices. Staff members, including Jilia, Nina, and Avery, have received positive feedback for their helpfulness and dedication to customer service. However, some customers expressed frustration about the coupon policy, as obtaining discounts requires an inconvenient trip back to the food court. Overall, Columbia Factory Store is recommended for those seeking outdoor gear and apparel at competitive prices, especially during sales events.